George Abdulky
Manlius
Summary
Dynamic professional with expertise in Apple products and a strong history of delivering exceptional customer service. Proficient in troubleshooting and problem resolution, excelling in fast-paced environments. Committed to fostering teamwork and collaboration to enhance customer experiences. Passionate about engaging demonstrations and effective communication to create excitement.
Overview
5
5
years of professional experience
Work History
Product Zone Specialist
Apple
Syracuse
07.2025 - Current
- Deliver exceptional customer experiences by understanding needs and recommending Apple products and services.
- Educate customers on iPhone, iPad, Mac, Apple Watch, AirPods, and the Apple ecosystem.
- Assist with device setup, technical troubleshooting, and basic diagnostics.
- Create excitement through hands-on demonstrations and clear explanations.
- Collaborate with team members in a fast-paced, customer-focused environment.
Retail Associate
TJ Maxx
Fayetteville
10.2022 - 07.2025
- Provided fast and friendly checkout experiences in a high-volume retail environment.
- Assisted customers with product selection and satisfaction.
- Maintained organized and visually appealing sales floors.
Fryer / Front-End Support
King David's Restaurant
Fayetteville
09.2020 - 06.2023
- Prepared food efficiently while maintaining quality and safety standards.
- Supported cashier and front-end operations during peak hours.
Education
Bachelor of Science - Computer Science
Syracuse University
Syracuse, NY12.2025
Bachelor of Science - Computer Science
Le Moyne College
Syracuse, NY05.2025
Skills
- Apple product expertise
- Troubleshooting and problem resolution
- Cash handling and POS systems
- Retail operations management
- Teamwork and collaboration
Languages
English
Native/ Bilingual
Arabic
Native/ Bilingual
Timeline
Product Zone Specialist
Apple
07.2025 - Current
Retail Associate
TJ Maxx
10.2022 - 07.2025
Fryer / Front-End Support
King David's Restaurant
09.2020 - 06.2023
Bachelor of Science - Computer Science
Syracuse University
Bachelor of Science - Computer Science
Le Moyne College