Gary Gellizeau
Philadelphia,PA
Summary
Empathetic and organized professional with over 10 years of experience in customer service, technical support, and administrative coordination. Demonstrates exceptional interpersonal communication and problem-solving abilities while fostering collaborative environments. Dedicated Quaker with strong ties to Unity Monthly Meeting, committed to integrity, service, and community engagement. Eager to leverage skills and values to make a meaningful contribution to the Registrar’s Office at Earlham College.
Overview
12
12
years of professional experience
Work History
Product Zone Specialist
Apple Inc.
Philadelphia, PA
01.2021 - Current
- Provide tailored guidance and technical support to customers navigating Apple products and services.
- Troubleshoot technical issues while maintaining a positive and solution-focused experience.
- Build strong client relationships through personalized recommendations and attentive service.
- Mentor new team members, fostering product knowledge and effective customer engagement strategies.
Expert Sales Specialist
Allen Edmonds
Philadelphia, PA
01.2021 - Current
- Deliver consultative sales service to clients, emphasizing product expertise and personalized guidance.
- Build and maintain long-term customer relationships through trust and attentive communication.
- Assist with store operations, including client follow-up and supporting team workflow.
Caregiver/Direct Support Professional
EIHAB
Brooklyn, NY
01.2018 - 01.2020
- Maintained confidential medical and personal records for seven residents, coordinated appointments, and administered medications.
- Assisted residents with daily living skills, communication, and independent functioning.
- Worked with external agencies and doctors to ensure compliance and continuity of care.
- Developed strong organizational, documentation, and problem-solving skills.
Videographer
“What’s Eating Harlem?” (TV Show, NYC)
New York, NY
01.2014 - 01.2020
- Managed production schedules, content archives, and project deliverables.
- Filmed and edited high-quality media content for broadcast.
- Collaborated with diverse teams to meet tight deadlines and maintain consistent quality.
Education
Associate of Arts - Graphic Design & Animation
Anthem Institute
New York, NY09-2010
High School Diploma -
Williamsburg High School
Brooklyn, NY06-2008
Skills
- Effective interpersonal communication
- Records & Data Management (confidentiality, documentation)
- Problem-Solving & Team Collaboration
- Technical Proficiency: Apple ecosystem, POS systems, Office software
Community Service
- Unity Monthly Meeting (Religious Society of Friends), Active Member, Active Member
- Ujima Peace Center, Participant in community peace and justice initiatives
Timeline
Product Zone Specialist
Apple Inc.
01.2021 - Current
Expert Sales Specialist
Allen Edmonds
01.2021 - Current
Caregiver/Direct Support Professional
EIHAB
01.2018 - 01.2020
Videographer
“What’s Eating Harlem?” (TV Show, NYC)
01.2014 - 01.2020
Associate of Arts - Graphic Design & Animation
Anthem Institute
High School Diploma -
Williamsburg High School