Delivered consistent great and efficient customer service through every interaction from day one, probing with care and trouble shooting with empathy to create custom Apple solutions for each individual.
Went above and beyond demonstrating sales skills, ability to adapt and teamwork and contributing to the store culture in multiple ways.
Having whole-team mindset front of mind at all times
4% of the whole store sales, experts and pros level
Product Design Lead Instructor
DesignX
06.2023 - 09.2023
Developed and implemented curriculums emphasizing industry standards and hands-on projects for product design courses.
Mentored and guided students through design principles, user research, prototyping, and usability testing to foster professional growth.
Delivered engaging lectures and workshops on design thinking, interaction design, and design systems.
Assistant Designer
Maker And Moss
08.2021 - 12.2021
Developed space planning concepts using CAD Software, color palette selections, and textile presentations.
Provided in-home consultations and space planning and coordinated colors, finishes, and fabrics to match.
Assistant Designer
Design Core [4s] Architects and Urban Designers
06.2020 - 07.2021
Created graphic renderings and models using AutoCAD and Keyshot.
Leveraged proficiency in Adobe InDesign, Photoshop and Illustrator to design email blasts, catalogs, posters and other promotional materials.
Assistant Designer
Heather Hilliard Design
10.2019 - 04.2020
Designed floor plans, elevations, 3D perspective views, and material boards for in-house review and presentation to clients.
Collaborated closely with customers, adjusting plans as needed to satisfy client needs and requirements.
UX/UI Assistant Designer
Haft Rang Art Gallery
08.2018 - 02.2019
Used wireframes, mock-ups, and prototypes to establish user interface design for the gallery's website.
Education
Bachelor of Science - Industrial and Product Design
San Francisco State University
San Francisco, CA
05.2024
Skills
Brand awareness and loyalty
Problem-solving
Effective communication
Product demonstration
Data-driven decision making
Curiosity
Storytelling
Prototyping
Wireframing
UI Design
Accomplishments
Selected as a finalist team from SFSU to present at the Biodesign Challenge 2023 held at MoMA NY, showcasing my research and design project.
Cooperated with Architecture Department to plan, develop and implement the project of the Tehran Book Garden (Bagh-e-Ketab).
Helped get %2 closer to the %50 business engagement goal by implementing whole-team mindset strategic plans at Apple.
Certification
Google UX Design Professional Certificate (Ongoing)
Timeline
Product Zone Specialist
Apple
09.2024 - Current
Product Design Lead Instructor
DesignX
06.2023 - 09.2023
Assistant Designer
Maker And Moss
08.2021 - 12.2021
Assistant Designer
Design Core [4s] Architects and Urban Designers
06.2020 - 07.2021
Assistant Designer
Heather Hilliard Design
10.2019 - 04.2020
UX/UI Assistant Designer
Haft Rang Art Gallery
08.2018 - 02.2019
Bachelor of Science - Industrial and Product Design
San Francisco State University
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