Deshler Newsome
Garland,TX
Summary
I'm focused and motivated, with experience nurturing client relationships, generating revenue from new accounts, and giving presentations to prospects. Im an Insurance Sales Agent with superior communication and active listening abilities.Also, I'm service oriented and quality focused, with over 10+ years of Insurance experience and a track record of success.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Product Zone Specialist
Apple Inc.
Dallas, TX
12.2023 - Current
- As a Specialist, I am highly skilled at uncovering customers’ needs, then following through with meaningful solutions. Not only am I the first person customers meet when they enter the store, im advising, selling, and even setting up their new products.
- I perform other roles within the store too, whether it’s maintaining visual merchandising or assisting team members.
- I"m always curious, I stay on top of news about products and initiatives, ready to apply your learning in customer interactions.
- YI have been provided with training to be successful. My success is measured by team and individual productivity as well as overall store performance. I am proud to represent Apple, and I get great satisfaction from helping customers develop lifelong relationships with Apple.
Insurance Sales Representative
Allstate Insurance Services, Inc.
Garland, TX
06.2021 - 12.2023
- Increased sales by executing the entire sales cycle process to ensure all a clients assets are covered under their insurance policy
- Evaluated customer desires as well as budgetary constraints to choose the best policies
- Conducted research on insurance packages and investment options to generate client recommendations.
Senior Advocacy Coordinator
Capital One Bank
Garland, TX
03.2020 - 06.2021
- Collaborated with small business owners to determine their needs and deliver excellent service
- Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties
- Increased customer satisfaction by resolving small business and banking needs.
Insurance Claims Representative
State Farm Insurance
Richardson, TX
07.2016 - 03.2020
- Communicated verification and authorization status updates with claims department to facilitate decision-making for patient admissions and insurance coverage
- Updated the Claims department on verification and authorization status updates to help with patient admissions and insurance coverage decisions
- Collaborated with claim handlers to determine the clients needs and deliver excellent service.
Customer Service Representative
Travelers
Richardson, TX
04.2014 - 07.2016
- Kept accurate and current customer account data with manual form processing and digital information updates
- Gained an in-depth understanding of product information and was able to provide knowledgeable responses to a variety of questions
- Dealt with a wide range of customer service, operational, and administrative tasks every day.
Education
High School -
Garland High School
Garland, TX01.2010
Skills
- Brand Awareness
- Product Promotion
- Product Demonstration
- Motivational Leadership
- Product and Service Sales
- Product Knowledge
- Customer Assistance
- Creative Thinking
Certification
P&C licensed Insurance Agent
Unit
2219
Timeline
Product Zone Specialist
Apple Inc.
12.2023 - Current
Insurance Sales Representative
Allstate Insurance Services, Inc.
06.2021 - 12.2023
Senior Advocacy Coordinator
Capital One Bank
03.2020 - 06.2021
Insurance Claims Representative
State Farm Insurance
07.2016 - 03.2020
Customer Service Representative
Travelers
04.2014 - 07.2016
High School -
Garland High School