Amos Sanders Jr.
St Louis,MO
Summary
Results-driven retail sales leader with over 10 years of experience in the telecommunications industry. Proven track record of driving sales, enhancing customer experiences, and leading high-performing teams. Skilled in sales strategies, team development, and operational excellence. Adept at fostering a positive workplace culture while delivering strong business results. Currently serving as a Retail Store Manager at AT&T, leading a team to exceed performance goals and operational standards.
Overview
11
11
years of professional experience
Work History
Retail Store Manager
AT&T Mobility
06.2024 - Current
- Lead store operations, ensuring sales targets and customer service standards are consistently met
- Develop and mentor sales associates to improve performance and career growth
- Implement strategic initiatives to drive revenue, increase customer retention, and optimize store efficiency
Retail Assistant Store Manager
AT&T Mobility
05.2023 - 06.2024
- Supervised daily store operations, including sales performance, inventory management, and employee development
- Coached and motivated a team of sales consultants to exceed individual and team sales goals
- Provided hands-on customer service and conflict resolution to enhance customer satisfaction
AT&T In-Home Expert
AT&T Mobility
01.2022 - 05.2023
- Conducted in-home sales consultations, offering tailored AT&T solutions to customers
- Built strong customer relationships and exceeded sales quotas through consultative selling techniques
- Delivered exceptional service, ensuring seamless product installation and customer onboarding
Retail Sales Consultant
AT&T Mobility
04.2014 - 01.2022
- Consistently ranked as a top-performing sales consultant, exceeding monthly sales quotas
- Educated customers on AT&T products and services, ensuring personalized solutions
- Provided outstanding customer service, resolving issues efficiently and professionally
Education
Bachelor of Science - Leisure Education
University of Arkansas at Pine Bluff
01.2009
Skills
- Retail Sales & Business Development
- Team Leadership & Training
- Customer Relationship Management
- Sales Strategy & Goal Achievement
- Operations & Inventory Management
- Conflict Resolution & Problem-Solving
- Performance Coaching & Employee Development
Timeline
Retail Store Manager
AT&T Mobility
06.2024 - Current
Retail Assistant Store Manager
AT&T Mobility
05.2023 - 06.2024
AT&T In-Home Expert
AT&T Mobility
01.2022 - 05.2023
Retail Sales Consultant
AT&T Mobility
04.2014 - 01.2022
Bachelor of Science - Leisure Education
University of Arkansas at Pine Bluff