Amouzouvi Kluvi

Experienced leader skilled in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Collaborative approach and unwavering commitment to excellence. Strong background in leadership with a proven track record of success. Poised to drive impactful results and contribute to the growth and success of any organization.

• Supervises team of 20 staff members.

• Secret Security Clearance
• American Red Cross Adult First Aid/CPR/AED certified
• OSHA 10 Certified

• Call Center Customer Service Monitoring Representative, Protection One/ADT/CMS, Orange City, FL, 01/01/16, Present, Monitor and dispatch emergency alarm signals., Provide excellent customer service., Collect data from customers to ensure the most updated account information., Maintain company processes and procedures to guarantee the proper handling of each alarm., Detailed oriented with solid communication skills., Proficient use of Microsoft office.
• Security Officer, Marksman Security, Orlando, FL, 01/01/15, 12/31/16, Monitored and controlled entry points., Answered alarms., Conducted daily patrol of the premises to prevent and detect signs of intrusion and non-secure security doors, windows and gates., Enforced rules and regulations., Operated detecting devices to screen individuals and prevent passage of prohibited articles into restricted areas., Escorted or drove motor vehicle to transport individuals to specified locations or to provide personal protection.
• Security Officer, Guardsmark, Orlando, FL, 01/01/13, 12/31/15
• Security Officer, Summit Security, Union, NJ, 01/01/10, 12/31/10
• Security Officer, SOS Security, Parsippany, NJ, 01/01/09, 12/31/10
• Security Officer, US Security, Woodbridge, NJ, 01/01/09, 12/31/09
• Securitas Security, Securitas, Newark, NJ, 01/01/08, 12/31/09
• Team Leader, UNITED STATES ARMY RESERVE, Ft. Dix, NJ, 01/01/07, Present, Led, mentored, and trained a five-person team conducting patient care in support of global operations., Worked with dentist., Customer service., Prepare patient for daily and annual exams., Assisted dentist in management of medical or dental emergency., Purchase and monitored dental supplies., Kept patient record., Set up customer follow up appointments.