Amparo Gonzalez
Orlando
Summary
Experienced hospitality leader with more than 10 years in luxury hotel environments, specializing in banquet operations, food & beverage service, high-volume event execution, and team leadership. Proven ability to oversee large-scale functions, coordinate cross-departmental teams, manage purchasing and inventory, and uphold premium service standards.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Assistant Banquet Manager
Gaylord Palms Hotel
07.2023 - Current
- Oversee setup and execution of large-scale events.
- Lead staff scheduling, training, and performance oversight.
- Coordinate cross-departmentally to ensure seamless service.
Purchaser
The Ritz-Carlton, South Beach
10.2021 - 07.2023
- Managed procurement using ADACO and Oracle PeopleSoft.
- Conducted monthly inventory and reconciliations.
IRD Server / Overnight Manager
Four Seasons Hotel
01.2018 - 09.2021
- Managed overnight operations and inventory.
High Tea Manager
Biltmore Hotel
04.2014 - 01.2018
- Directed high tea service, presentation, and team training.
Banquet Bartender / Server
The Ritz-Carlton, Key Biscayne
12.2005 - 04.2014
- Set up and serviced banquets, bars, and events.
Education
Associate Degree - Business Administration
Facultad de Ciencias Económicas
High School Diploma - undefined
Deutsche Schule
Montevideo, UruguaySkills
- Banquet & Event Operations
- Luxury and high-Volume Food & Beverage Service
- Purchasing & Inventory Management
- Vendor Negotiation & Cost Control
- Staff Training & Scheduling
- Guest Experience Excellence
- ADACO, Oracle PeopleSoft, MICROS
- Multilingual: Spanish, English, German, Italian
Certification
Bartender Diploma – ABC Bartending School
Languages
Spanish (Native)
English (Fluent)
German (Professional)
Italian (Professional)
Timeline
Assistant Banquet Manager
Gaylord Palms Hotel
07.2023 - Current
Purchaser
The Ritz-Carlton, South Beach
10.2021 - 07.2023
IRD Server / Overnight Manager
Four Seasons Hotel
01.2018 - 09.2021
High Tea Manager
Biltmore Hotel
04.2014 - 01.2018
Banquet Bartender / Server
The Ritz-Carlton, Key Biscayne
12.2005 - 04.2014
Associate Degree - Business Administration
Facultad de Ciencias Económicas
High School Diploma - undefined
Deutsche Schule