Stephanie Betancur
Fort Myers,FL
Summary
Experienced Event and Hospitality Professional with 7+ years of success coordinating high-profile events, weddings, banquets, VIP experiences, and large-scale venue operations. Proven ability to manage event logistics, vendor relationships, client communications, banquet teams, and day-of event execution while delivering exceptional guest experiences. Skilled in budget management, event planning, problem-solving, and leading teams in fast-paced environments. Recognized for strong organizational abilities, attention to detail, and commitment to creating seamless, memorable events from concept through completion.
Overview
9
9
years of professional experience
Work History
Assistant Banquet Manager
Friscos
Fort Myers, FL
03.2023 - Current
- Executed 200+ weddings, banquets, and special events annually, delivering exceptional client satisfaction and flawless event experiences.
- Led and trained 30+ banquet staff, driving service excellence in high-volume, fast-paced environments.
- Managed event logistics, vendor coordination, and timelines for events ranging from 50 to 500+ guests.
- Maintained a 95%+ guest satisfaction rate through proactive problem-solving, attention to detail, and personalized client service
Buccaneers Guest & Member Relations Coordinator/Game Day Staff
Tampa Bay Buccaneers
Tampa, FL
07.2021 - 02.2023
• Supported sales initiatives by strengthening member engagement and client relationships.
• Delivered high-level guest services in a fast-paced, high-volume event environment.
• Resolved guest issues promptly, ensuring satisfaction and loyalty.
• Coordinated with sales, event, and operations teams to deliver exceptional event experiences.
Recreation Attendant/ Assistant
Hyatt Regency Coconut Point Resort & Spa
Fort Myers, FL
05.2017 - 12.2020
• Supported the successful execution of weddings, banquets, and resort events.
• Delivered personalized luxury service to guests, groups, and VIP clientele.
• Partnered with event teams to coordinate memorable guest experiences.
• Maintained exceptional hospitality standards in a fast-paced resort environment.
Catering/Banquet Server for Super Bowl LIV2020
Centerplate, Inc.
Fort Myers, FL
05.2019 - 2020
• Delivered white-glove service to 500+ VIP guests, celebrities, and executives during Super Bowl LIV.
• Executed flawless banquet service at one of the world’s premier sporting events.
• Collaborated with event leadership to ensure seamless event operations and guest satisfaction.
• Maintained exceptional hospitality standards in a fast-paced, high-profile environment
Education
Marketing
Broward College
Fort Lauderdale, FLSkills
Wedding Planning & Coordination
Event Planning & Execution
Banquet Operations Management
Vendor Relations & Contract Negotiation
Client Relationship Management
Budget Planning & Cost Control
Event Logistics & Timeline Management
VIP Guest Experience & Luxury Hospitality
Team Leadership & Staff Development
Venue Management, Floor Plans & Event Design
Problem Solving & Crisis Resolution
Multi-Event Coordination & Organizational Excellence
Timeline
Assistant Banquet Manager
Friscos
03.2023 - Current
Buccaneers Guest & Member Relations Coordinator/Game Day Staff
Tampa Bay Buccaneers
07.2021 - 02.2023
Catering/Banquet Server for Super Bowl LIV2020
Centerplate, Inc.
05.2019 - 2020
Recreation Attendant/ Assistant
Hyatt Regency Coconut Point Resort & Spa
05.2017 - 12.2020
Marketing
Broward College