Amrita Shivkhan
N MerricK,NY
Summary
Experienced Unit Clerk skilled in coordinating medical records, restocking supplies, and efficiently managing multi-line phone systems in fast-paced medical units. Proficient in transcribing and faxing orders, scanning records, and organizing diverse forms. Highly skilled in data entry and file management, with a strong computer-savvy background and exceptional organizational abilities.
Overview
21
21
years of professional experience
Work History
Lead Unit Clerk
Mount Sinai South Nassau
05.2019 - Current
- Manages the patient admission and discharge process for the unit
- Help patients fill out the necessary admission and discharge forms
- Uses patient intake and retrieve electronic medical records (One Medical)
- Schedule OR cases
- Scheduled appointments for Covid-19
- Answer telephone calls and transfer to appropriate medical or administrative staff
- Order and maintained supply inventory
- Greet patients, determine purpose of visit and direct to appropriate staff
- Order food for patients after delivery
- Runner in Emergencies
- Reduced wait times for patients by promptly answering phone calls and addressing inquiries from families and staff members.
Medical Receptionist
South Shore Eye Care
08.2017 - 04.2019
- Coordinated patient scheduling, check-in, check-out and payments for billing
- Checked patient insurance, demographic, and health history to keep information current
- Helped patients complete necessary medical forms and documentation
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies
- Organized paperwork such as charts and reports for office and patient needs.
- Managed multi-line phone system and pleasantly greeted patients.
- Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
Medical Receptionist
Comprehensive Eye M.D
03.2016 - 07.2017
- Enter and update Patients demographics Scheduling Appointments
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Rescheduling Appointment
- Greet all patients, clients, visitors and colleagues or anyone who enters
- Schedule specialist appointments and procedures, surgeries and lab work Verify Insurances
- Obtain Referrals and Authorizations
- Billing and Coding
- E-Prescribe Prescriptions Performing Diagnostic Tests
- Took Measurements
- Explaining procedure to Patients
- Handle Messages
- Communicate with the MD
- Maintains a safe and clean environment
Medical Office Receptionist
Zucker Hillside Hospital
12.2013 - 05.2015
- Welcomes visitors by greeting visitors in person or on the telephone
- Relaying calls to patients
- Giving directions
- Referring inquiries to nursing and physicians
- Establishes Patient Record by preparing folder
- Making charts for patients information
- Arranges discharges by notifying patient transporter service
- Maintains unit supplies inventory by checking stock
- Placing and expending order for supplies
- Call to repair and broken machines and maintain a safe and clean working environment
Medical Receptionist
Murry Hill Medical Group
12.2009 - 09.2013
- Check in Patients
- Check out patients
- Enter Patients demographics into computer Schedule appointments
- Reschedule appointments
- Greeting visitors, clients, patients, visiting colleagues or anyone who enters
- Schedule specialist appointments and procedures, surgeries lab work
- Verify insurances
- Obtain referrals and authorizations
- Mail billing notices
- Collect co pays
- Help patients in distress by responding to emergency
Customer Service Representative
Premier Healthcare/Yai
11.2007 - 10.2009
- Check in patients
- Check out patients
- Verify Insurance
- Obtain Referrals and Authorizations Enter and update demographics
- Create and Assemble charts
- Filing and Photocopying Data entry into records system
- Coordinating off-site storage and ordering of records Opening, arranging and maintaining files
- Managed chart inquires
- Answer phone
Medical Records File Clerk
Betances Health Care Center
05.2007 - 10.2007
- Responsible to open and close the office
- Interacted with patients to answer questions about their records
- Created and assembled charts, Filing copying and data entry
- Managed chart inquires
- Answered telephones
- Opening, Arranging and maintaining files Coordinating off-site storage and ordering of records Data entry into records system
Intern-Completed 300 Hrs of Service
Mary Imaculate
10.2006 - 01.2007
- Used chart management to locate charts and in the computer Created and assembled charts by color and number system
- Filing and copying
- Data Entry
- Managed chart inquires
Sales Associate
Rite Aid
12.2003 - 03.2005
- Assisted customers
- Handled register
- Organized Merchandise for display
Education
Diploma -
John Adams
06.2003
Skills
Multi-line phone system
Medical Records Maintenance
Chart updating
Reception Management
Medical Terminology
Patient Scheduling
Strong Organization
Retrieving medical records
Healthcare Software Knowledge
Problem-Solving
Time Management
Customer Service
Data Entry
Appointment Scheduling
Computer Proficiency
Timeline
Lead Unit Clerk
Mount Sinai South Nassau
05.2019 - Current
Medical Receptionist
South Shore Eye Care
08.2017 - 04.2019
Medical Receptionist
Comprehensive Eye M.D
03.2016 - 07.2017
Medical Office Receptionist
Zucker Hillside Hospital
12.2013 - 05.2015
Medical Receptionist
Murry Hill Medical Group
12.2009 - 09.2013
Customer Service Representative
Premier Healthcare/Yai
11.2007 - 10.2009
Medical Records File Clerk
Betances Health Care Center
05.2007 - 10.2007
Intern-Completed 300 Hrs of Service
Mary Imaculate
10.2006 - 01.2007
Sales Associate
Rite Aid
12.2003 - 03.2005
Diploma -
John Adams
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