FRANK FAILLA

• Negotiated between buyers and sellers of properties with efficiency and transparency to maximize profits and maintain satisfaction of clients.
• Educated clients on sales and buying processes and advised buyers on making decisions.
• Communicated with clients to understand property needs and preferences.
• Coordinated appointments to show marketed properties.
• Reviewed local listings and kept detailed list of availabilities for sales, purchases and possible new clients.
• Worked closely with clients to facilitate appropriate loans, inspections, and credit reports.
• Wrote listings detailing and professionally highlighting property features to increase sales chances.
• Used software to list and track properties in local area, complete in-process sales and update client information.

As a field supervisor I was responsible for patrol officers. I provided duty instructions and supervised police activity at an operational level, which includes implementing orders, investigating police misconduct, maintaining discipline and ensuring the punctuality of officers. I responded to 911 emergency calls,and took police action, and provided first aid as needed. I was responsible for administrative duties, including report writing, safeguarding evidence, coordinating field activities and evaluating personnel.

• Secured crime scenes, gathered evidence, and questioned witnesses.
• Talked regularly with citizens to establish rapport and become familiar presence in area.
• Investigated and reported crimes, accidents, offenses, and damage to property.
• Conducted witness interviews and gathered details regarding incidents to determine best course of action.
• Answered emergency calls for help from citizens and business owners.
• Patrolled assigned areas to prevent and detect roadway crimes.
• Patrolled assigned areas to check homes, businesses, and public roads for signs of disturbance.
• Apprehended offenders and conducted interviews and interrogations.
• Conducted preliminary investigations at scenes of major crimes.
• Enforced traffic laws and ordinances through visual observation and radar speed detection.