Amrynn Shorter
Tatum,NM
Summary
Adaptable professional with a proven track record in retail and customer service. Skilled in relationship building and problem resolution, contributing to improved workflows and customer satisfaction during peak hours.
Overview
1
1
Certification
3
3
years of professional experience
Work History
Ecom Shopper
Albertsons Market
Lovington, NM
03.2026 - 07.2026
- Assisted customers with product selections and inquiries to enhance shopping experience.
- Collaborated with team members to achieve daily operational goals and improve workflow.
- Maintained cleanliness and organization of the store environment for safety compliance.
- Adapted quickly to new processes and technologies for inventory management systems.
- Provided support during peak hours, demonstrating flexibility in a fast-paced environment.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
Sales Associate
Harbor Freight
Lubbock, TX
07.2025 - 01.2026
- Collaborated with team members to achieve daily sales targets.
- Addressed customer inquiries and resolved issues promptly and professionally.
- Processed transactions accurately using point-of-sale systems.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Conducted inventory checks to ensure stock availability and accuracy.
- Managed returns, exchanges and refunds in accordance with store policy.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Server Manager
Texas Roadhouse
Hobbs, NM
12.2024 - 04.2025
- Adapted to fast-paced environments, managing multiple tables while delivering high-quality service consistently.
- Built strong connections with loyal customers by providing attentive service in a friendly manner.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Collaborated with kitchen staff to ensure accurate order preparation and timely delivery to guests.
- Assisted in training new servers on menu offerings and service protocols to enhance team performance.
Bank Teller
First Convience Bank
Portland, TX
05.2024 - 12.2024
- Processed customer transactions efficiently, ensuring accuracy in cash handling and record keeping.
- Assisted customers with account inquiries, providing exceptional service to enhance client satisfaction.
- Maintained knowledge of bank products, promoting services to meet customer needs effectively.
- Balanced cash drawers daily, identifying discrepancies and resolving issues promptly to uphold integrity.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
Server Manager
Paradise Key Dockside Bar & Grill
Rockport, TX
02.2023 - 05.2024
- Trained and mentored staff on menu knowledge and service standards.
- Conducted regular staff meetings to communicate updates and reinforce service protocols.
- Evaluated employee performance, providing constructive feedback for continuous improvement.
- Led team of servers to consistently meet customer service and sales targets.
- Proactively communicated with servers to coordinate workflows and monitor service during busy shifts.
- Welcomed and greeted guests before presenting special menu items to clients.
Education
High School Diploma -
Rockport-Fulton High School
Rockport, TXSkills
- Product expertise
- POS systems
- Sales floor navigation
- Inventory management
- Loss prevention
- Order accuracy
- Order fulfillment
- Attention to detail
- Strong work ethic
- Relationship building
- Strong interpersonal skills
- Upbeat and outgoing attitude
Certification
- Certified Forklift Training
- Alcohol Certification
- Food-handling Certification
Timeline
Ecom Shopper
Albertsons Market
03.2026 - 07.2026
Sales Associate
Harbor Freight
07.2025 - 01.2026
Server Manager
Texas Roadhouse
12.2024 - 04.2025
Bank Teller
First Convience Bank
05.2024 - 12.2024
Server Manager
Paradise Key Dockside Bar & Grill
02.2023 - 05.2024
High School Diploma -
Rockport-Fulton High School