Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative

Amsi Mariana Santos Smith

Sterling,VA

Summary

Driven professional with a strong background in financial management and customer service at Target. Excelled in cash handling and organizational growth, achieving accurate financial reporting and enhancing customer satisfaction. Demonstrated exceptional teamwork and problem-solving skills, ensuring efficient order fulfillment and resolution of customer concerns.

Overview

3
3
years of professional experience

Work History

Cash Office Associate

Target
06.2023 - Current
  • Balanced safe, prepared tills, and prepared register bags for next sales date.
  • Prepared bank deposits, ensuring proper accounting practices were followed for secure fund transfers.
  • Performed daily cash reconciliations to determine accuracy of financial reports.

Order Fulfillment Associate

Target
01.2022 - Current
  • Handled high-priority orders with urgency, prioritizing their prompt processing and shipment to meet customer needs.
  • Pulled orders quickly to maintain demanding productivity goals.
  • Took on extra hours and shifts during busy periods to meet tight shipping deadlines.

Customer Service Representative

Target
08.2021 - Current
  • Unloaded, inspected, and stored damaged and returned products.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed high call volume, ensuring timely response and effective resolution to all customer concerns.

Education

Business Administration

Northern Virginia Community College
Annandale, VA

Skills

  • Organizational growth
  • Cash handling
  • Teamwork orientation
  • Customer satisfaction measurement
  • Order fulfillment

Timeline

Cash Office Associate

Target
06.2023 - Current

Order Fulfillment Associate

Target
01.2022 - Current

Customer Service Representative

Target
08.2021 - Current

Business Administration

Northern Virginia Community College

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Amsi Mariana Santos Smith