Amwag Ali
El Cajon,CA
Summary
Costumer-focused individual with proven experience in fast-paced service environments. Demonstrated ability to adapt quickly, handle multiple tasks simultaneously, and deliver exceptional customer service. As a dedicated team player , Bringing strong communication skills, a keen eye for detail, and a commitment to creating a positive and memorable customer experience. Eager to apply my customer service expertise and collaborative abilities to contribute to success.
Overview
1
1
year of professional experience
Work History
Floor Staff Member
Regal Cinemas
05.2024 - Current
- Assisted with store opening and closing procedures, ensuring thorough preparation for each day''s business activities.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Provided friendly greetings upon customer entry, creating a welcoming atmosphere within the establishment from the outset of each visit.
- Maintained a positive attitude throughout each shift, effectively navigating challenges and fostering a pleasant work environment for both staff and customers.
- Resolved customer complaints professionally and courteously, ensuring a positive resolution that maintained customer loyalty.
Crew Team Member
Mr.Shawrma
06.2023 - 08.2023
- Provided excellent customer service by greeting customers and meeting quality expectations
- Became familiar with products to answer questions and make suggestions.
- Operated register to process payments and collect cash payment for order totals.
- Trained new employees by demonstrating tasks and coaching during daily activities.
Education
High School Diploma -
Valhalla High School
El Cajon, CA05.2024
Skills
- Attention to Detail
- Clear Communication
- Excellent Teamwork and Collaboration
- Lead group activities
- Product and Service Sales
- Time Management
- Sales Expertise
- Adapt to Diverse Groups
- Multitasking Strengths
- Problem solver
- Patient
- Self starter
- Heavy lifting
Timeline
Floor Staff Member
Regal Cinemas
05.2024 - Current
Crew Team Member
Mr.Shawrma
06.2023 - 08.2023
High School Diploma -
Valhalla High School
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