Amy Adams
New York
Summary
Accomplished educator and instructional designer with a strong focus on delivering engaging, hands-on learning experiences. Successfully developed multilingual curricula and executed STEM projects, promoting critical thinking and social-emotional development. Adept at managing VIP relations, ensuring exceptional service, and fostering repeat business in luxury environments.
Overview
20
20
years of professional experience
Work History
Reservations Specialist
THE JAZZ CLUB AT AMAN HOTEL
New York
10.2025 - Current
- Inventory Management: Maximize seating efficiency and revenue during peak operational hours by dynamically managing guest reservations and table inventory via SevenRooms.
- Coordinated booking logistics for high-profile VIPs, managing ticket distribution, premium table placements, and entertainment set times to ensure seamless experiences.
- Managed personalized inquiries for luxury clientele, anticipating guest needs to enhance loyalty and drive repeat business through tailored service.
- Data Integrity: Record guest profiles, specific preferences, and payment information into the CRM system with 100% accuracy to ensure strict data security and high-level service customization.
- Developed an exclusive, speakeasy-style venue within an ultra-luxury hotel, providing unique guest experiences that differentiated the property.
Educational Support Professional & Family Educator
PRIVATE HOUSEHOLD
New York
06.2021 - Current
- Curriculum Design: Directed development of multilingual curriculum (English, Twi, Italian), accelerating reading comprehension to meet 3rd-grade benchmark.
- Program Coordination: Managed family logistics and organized peer socialization events to enhance community relations and support social-emotional learning.
- STEM & Experiential Learning: Engineer and execute hands-on, STEM-based projects, including a custom "liquid lab," to cultivate critical thinking and scientific inquiry.
Curriculum Designer & Language Specialist
2NYC
New York
01.2013 - 05.2019
- Individualized Learning: Design intensive English for Specific Purposes (ESP) curricula for international executives, consistently achieving 100% of defined language goals.
- Assessment & Tracking: Administer continuous diagnostic assessments to adapt teaching strategies, ensuring measurable, professional language acceleration.
- Developed personalized lesson plans addressing diverse student needs, enhancing individual learning experiences in private tutoring.
Instructor & Program Director
SHAGGAE’s SONG
Plainfield
08.2009 - 03.2012
- Cohort Management: Led lesson planning and pedagogy for diverse cohorts of 12 students, fostering a safe, organized, and inclusive learning environment.
- Arts Integration: Directed educational theater programs, guiding student-led productions from concept to performance, enhancing creative problem-solving skills.
- Cross-Functional Collaboration: Partner with multidisciplinary artists and community educators to integrate arts-based learning strategies into core programs.
- Managed operations of non-profit arts organization, streamlining processes to support program delivery and community engagement.
Educational Facilitator & Workshop Leader
GEORGE STREET PLAYHOUSE
New Brunswick
08.2009 - 05.2010
- Facilitated conflict resolution and cyber-bullying workshops in 50+ regional schools, equipping thousands of students aged 3–18 with essential skills for navigating challenging situations.
- Moderated interactive Q&A panels, enhancing student understanding of complex social issues and promoting active civic engagement.
- Facilitated interactive workshops for students in theater arts and performance.
- Developed engaging lesson plans aligned with curriculum standards for diverse learners.
- Collaborated with teaching artists to enhance educational programming and outreach efforts.
Teaching Assistant
RUTGERS UNIVERSITY
New Brunswick
08.2006 - 05.2009
- Pedagogical Instruction: Executed discussion-based lesson plans and led undergraduate theater workshops to drive critical analysis of dramatic literature.
- Academic Assessment: Evaluated student examinations and essays, providing actionable, detailed feedback to elevate student academic performance.
- Assisted professors in preparing instructional materials for diverse classroom environments.
- Facilitated student discussions to enhance comprehension of course content.
- Graded assignments and provided constructive feedback to support student learning.
Education
MFA - Thearet
Monster Univerty
05-2009
Bachelor of Arts - history
Temple College
Temple, TXSkills
- Reservation Systems
- Booking Management
- Customer Service
- Guest Relations
- Payment Processing
- Data Entry & Accuracy
- CRM
- Database Management
- Microsoft Office
- Microsoft Outlook
- Seven Rooms
- Effective Communication
Timeline
Reservations Specialist
THE JAZZ CLUB AT AMAN HOTEL
10.2025 - Current
Educational Support Professional & Family Educator
PRIVATE HOUSEHOLD
06.2021 - Current
Curriculum Designer & Language Specialist
2NYC
01.2013 - 05.2019
Instructor & Program Director
SHAGGAE’s SONG
08.2009 - 03.2012
Educational Facilitator & Workshop Leader
GEORGE STREET PLAYHOUSE
08.2009 - 05.2010
Teaching Assistant
RUTGERS UNIVERSITY
08.2006 - 05.2009
MFA - Thearet
Monster Univerty
Bachelor of Arts - history
Temple College