Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Amy Aguiar

Palm Coast,FL

Summary

To work in healthcare as a Certified Nursing Assistant/Admissions Assistant/Social Services Director and to obtain a position which utilizes my skills and personality.

I believe my extensive experience in healthcare has prepared me for the position, along with the BAS degree in Healthcare Management and Supervision; That I will received this year. I plan on furthering my degree to a MAS degree soon after I graduate. Healthcare has always been a passion of mine and the satisfaction I receive from helping individuals is what fills my heart. I have long-standing experience in healthcare. I have worked in many Physicians’ offices specializing in Pediatrics, Neurology and Pain Relief, Gastroenterology and Urology. My experience also includes three long-term care facilities which include Bishops Glen, Coastal Health and Rehabilitation Center and Indigo Manor Nursing and Rehabilitation. On the weekends I am the manager on duty on Saturdays along my current position as Director of Social Servies at Indigo Manor. I look forward to becoming a part of the team and growing as a health care professional. I hope we can schedule a day and time to speak, and I would like to answer any further questions you may have. I’m available Mondays, and any other days from 12-1 (my lunch hour) and after 5:00pm. I can be reached at the cellphone number above or below. I look forward to becoming an asset to your company.

Experienced with client support and program implementation, ensuring provision of essential social services. Utilizes effective communication and problem-solving to address and resolve client issues efficiently. Knowledge of community resources and client advocacy, contributing to improved client outcomes and well-being.

Professional in social services sector, adept at providing support and resources to various populations. Proven ability to impact client lives positively through effective service coordination and individualized care plans. Reliable team collaborator who adapts to changing needs while maintaining focus on achieving meaningful results. Skilled in case management and client advocacy.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Social Services Assistant

Indigo Manor Nursing and Rehabilitation Center
01.2025 - Current
  • Developed educational materials on various social issues to inform both clients and the broader community about available resources.
  • Developed manual providing information on community resources across county available to families and children.
  • Facilitated successful transitions from institutional settings back into the community through comprehensive discharge planning.
  • Facilitated group sessions for clients focused on skill-building and personal development, fostering a supportive environment for growth.

Director of Social Services, MOD on Saturdays

Indigo Manor Nursing and Rehabilitation Center
05.2024 - 01.2025

Admissions Assistant, CNA, MOD, Restorative CNA

Indigo Manor Nursing and Rehabilitation Center
05.2022 - 05.2024

CNA

Coastal Health and Rehabilitation
06.2021 - 06.2022

Surgery Scheduler

Advanced Urology Institute
10.2020 - 02.2022

CNA

Bishops Glen
03.2019 - 06.2021

Typing and Processing Plan of Cares

Interim Healthcare
09.2017 - 05.2019

CNA, Restorative CNA, Admissions Assistant

Indigo Manor Nursing and Rehabilitation Center
08.2010 - 02.2019

Attendant

Lohman Funeral Homes and Cremation
07.2013 - 07.2015

Medical Assistant

Pediatrics In North Florida
09.2008 - 05.2009

Education

Bachelors in Supervision and Management -

Daytona State College
12.2024

Certified Nursing Assistant -

Flagler Technical School
03.2025

Associates of Arts Degree -

Daytona State College
12.2014

Phlebotomy Certification -

Daytona State College
01.2005

General Education -

Coventry High School
12.2000

Skills

  • Fluent in Portuguese
  • ASL
  • Point Click Care
  • Microsoft Office
  • Universal precautions
  • Droplet precautions
  • Patient care
  • Assistance with ADLs
  • Reviewing hospital records
  • Prior Authorizations
  • Communication
  • Data entry
  • Receptionist duties
  • Scheduling procedures
  • Managing facility
  • Employee management
  • Scheduling discharges
  • Communication with DME Agencies
  • Communication with Home Health Agencies
  • Scheduling discharge meetings
  • Managing grievances
  • Client advocacy
  • Caseload management
  • Client assessment
  • Empathy display

Accomplishments

  • Documented and resolved staffing issues which led to appropriate staff to resident ratios.
  • Achieved a deficiency survey in the Social Services Department through effectively helping with State survey.
  • Achieved safe/secure resident discharges by completing follow up PCP appointments, secured DME with accuracy and efficiency.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.


Certification

  • Certified Nursing Assistant (CNA)
  • Home Health Aide (HHA) Certification

Languages

English
Native or Bilingual
Portuguese
Native or Bilingual

Timeline

Social Services Assistant

Indigo Manor Nursing and Rehabilitation Center
01.2025 - Current

Director of Social Services, MOD on Saturdays

Indigo Manor Nursing and Rehabilitation Center
05.2024 - 01.2025

Admissions Assistant, CNA, MOD, Restorative CNA

Indigo Manor Nursing and Rehabilitation Center
05.2022 - 05.2024

CNA

Coastal Health and Rehabilitation
06.2021 - 06.2022

Surgery Scheduler

Advanced Urology Institute
10.2020 - 02.2022

CNA

Bishops Glen
03.2019 - 06.2021

Typing and Processing Plan of Cares

Interim Healthcare
09.2017 - 05.2019

Attendant

Lohman Funeral Homes and Cremation
07.2013 - 07.2015

CNA, Restorative CNA, Admissions Assistant

Indigo Manor Nursing and Rehabilitation Center
08.2010 - 02.2019

Medical Assistant

Pediatrics In North Florida
09.2008 - 05.2009

Certified Nursing Assistant -

Flagler Technical School

Associates of Arts Degree -

Daytona State College

Phlebotomy Certification -

Daytona State College

General Education -

Coventry High School

Bachelors in Supervision and Management -

Daytona State College
Amy Aguiar