Amy Aguillon
Hutto,TX
Summary
Driven by a commitment to excellence, I leveraged critical thinking. My adeptness in conflict resolution and data analysis fostered a collaborative environment, significantly boosting team productivity and achieving a higher rate of repeat business.
Overview
6
6
years of professional experience
Work History
CSR Focal
Adecco Staffing
Austin, TX
03.2023 - Current
- Managed maintaining a professional demeanor during peak hours and effectively multitasking in a fast-paced environment.
- Demonstrated empathy and active listening skills, resulting in a higher rate of customer satisfaction and repeat business.
- Time management skills
- SAP
- Data entry skills
- Organizational skills
Warehouse Training Coordinator
Ryder Logistics
Austin, TX
10.2022 - 03.2023
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Gathered and organized materials to support operations.
- Coordinated cross-functional teams, resulting in seamless project execution and enhanced outcomes.
- Monitored performance metrics consistently and implemented corrective actions when needed, contributing to continuous improvement initiatives.
- Assisted in recruitment efforts by coordinating interviews and managing onboarding activities for new hires.
- Reduced logistical errors through meticulous planning of transportation schedules and inventory management practices.
- Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
- Trained staff, established and monitored goals, conducted performance reviews.
Material Handler
Ryder Logistics
Austin, TX
06.2022 - 10.2022
- Transported inventory items to appropriate locations.
- Packed items into appropriate containers for shipment.
- Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Collaborated with team members to ensure timely completion of tasks and high-quality work standards.
- Operated pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
- Used hand-held scanners and physical logs to accurately track item movements.
- Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered, or distributed.
- Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.
Physical Education Teacher
Hopewell Middle School
Round Rock, TX
06.2021 - 05.2022
- Organized annual field days and sports tournaments, promoting physical activity and healthy competition among students.
- Taught physical education classes covering exercise strategies, sports, and safety.
- Created a safe and inclusive classroom environment by establishing clear expectations for behavior and respect among students.
- Supported students in developing social skills through structured activities and positive reinforcement techniques.
- Managed classroom behavior to maintain safe and orderly learning environments during physical activities.
- Encouraged students to set and achieve fitness goals to develop sense of accomplishment.
- Prepared lesson plans to teach age-appropriate exercises in alignment with school curriculum.
Physical Education Teacher
La Pryor Independent School District
La Pryor, TX
06.2020 - 05.2021
- Organized annual field days and sports tournaments, promoting physical activity and healthy competition among students.
- Taught physical education classes covering exercise strategies, sports, and safety.
- Created a safe and inclusive classroom environment by establishing clear expectations for behavior and respect among students.
- Supported students in developing social skills through structured activities and positive reinforcement techniques.
- Managed classroom behavior to maintain safe and orderly learning environments during physical activities.
- Encouraged students to set and achieve fitness goals to develop sense of accomplishment.
- Prepared lesson plans to teach age-appropriate exercises in alignment with school curriculum.
- Organized and led sports teams teaching benefits of sportsmanship.
Physical Education Teacher Assistant
Carrizo Springs High School
Carrizo Springs, TX
06.2018 - 05.2020
- Organized annual field days and sports tournaments, promoting physical activity and healthy competition among students.
- Taught physical education classes covering exercise strategies, sports, and safety.
- Created a safe and inclusive classroom environment by establishing clear expectations for behavior and respect among students.
- Supported students in developing social skills through structured activities and positive reinforcement techniques.
- Managed classroom behavior to maintain safe and orderly learning environments during physical activities.
- Encouraged students to set and achieve fitness goals to develop sense of accomplishment.
- Prepared lesson plans to teach age-appropriate exercises in alignment with school curriculum.
- Organized and led sports teams teaching benefits of sportsmanship.
Education
Bachelor Of Science - Kinesiology
Texas A&M International University
Laredo, TX05.2018
Skills
- Customer Focus
- SAP Software
- Active Listening
- Critical Thinking
- Problem-solving abilities
- Conflict Resolution
- Microsoft Outlook
- Computer Proficiency
- Customer Relations
- Documentation
- Data Entry
- Problem Resolution
- Dispute Resolution
- Product Knowledge
- Building rapport
- Team Development
- Client Relations
- Staff Training
- Microsoft Excel
- Reading Comprehension
- Follow-up skills
- Prioritization
Timeline
CSR Focal
Adecco Staffing
03.2023 - Current
Warehouse Training Coordinator
Ryder Logistics
10.2022 - 03.2023
Material Handler
Ryder Logistics
06.2022 - 10.2022
Physical Education Teacher
Hopewell Middle School
06.2021 - 05.2022
Physical Education Teacher
La Pryor Independent School District
06.2020 - 05.2021
Physical Education Teacher Assistant
Carrizo Springs High School
06.2018 - 05.2020
Bachelor Of Science - Kinesiology
Texas A&M International University