Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Amy Ahnefeld

San Antonio,Texas

Summary

Expert Sales Associate with more than 10 years in retail sales experience with strong communication skills while projecting a credible, articulate and engaging personal presence. Bringing experience in creating an encouraging and productive sales environment with a background in home decor and other design related venues.

Overview

18
18
years of professional experience

Work History

Sales/Customer Service

Kunnari's Farm Market & Gifts
05.2018 - 12.2022
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate updated information.
  • Implemented innovative upselling techniques, including cross merchandising specialty items and gifts, to optimize sales in a constantly changing seasonal market environment.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving conflicts to insure continued customer loyalty.
  • Provided coaching and mentoring to new hires, contributing to a successful integration into the team.


Owner/Designer

Amy Lee Decor & More
01.2007 - Current
  • Provided interior design consulting for residential and commercial spaces with a strong focus on window treatments, full bedding, pillows, and home accessories.
  • Designed, managed and executed all projects personally for every client and achieved 100% closing ratio.
  • Managed budgets and timelines effectively to deliver projects on schedule and within budget constraints.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.

General Manager/Designer

Walter E. Smithe Custom Furniture
05.2006 - 04.2008
  • Responsible for leading daily sales meetings with designers and trainees working to accomplish their monthly goals
  • Designed floor plans considering the client's budget, style, needs, and time constraints, while utilizing a working knowledge of over 500 furniture and accessory companies.
  • Cultivated strong relationships with clients, vendors, and management team to ensure success and productivity.
  • Used in-store marketing tools and promotions to entice current and new clientele.

Education

Associate of Applied Science - Interior Design Program

Harrington Institute of Interior Design

Bachelor of Arts - Fine Arts

Illinois State University
Normal, IL
1996

Skills

  • Interior Design Consulting
  • Multi-media Marketing Support
  • Account Development
  • Project Management
  • Customer Service
  • Sales/Marketing
  • Account Management
  • Sales Closing
  • Problem-Solving Abilities

Accomplishments

Walter E. Smithe Custom Furniture Received the "President's Circle Award" for excellence in performance and integrity.

Timeline

Sales/Customer Service

Kunnari's Farm Market & Gifts
05.2018 - 12.2022

Owner/Designer

Amy Lee Decor & More
01.2007 - Current

General Manager/Designer

Walter E. Smithe Custom Furniture
05.2006 - 04.2008

Associate of Applied Science - Interior Design Program

Harrington Institute of Interior Design

Bachelor of Arts - Fine Arts

Illinois State University

Similar Profiles

CREATE PROFILE
Amy Ahnefeld