Tinux Ajibowo
Alpharetta,GA
Summary
Dynamic Customer Service Officer at Ecobank Transnational with a proven track record in enhancing customer satisfaction through effective problem-solving and product knowledge. As a self-employed Cake Artist, I excelled in client engagement and creative design, delivering unique, custom creations that exceeded client expectations. Strong attention to detail and artistic vision drive my success.
Professional artist with strong focus on delivering impactful and visually compelling work. Demonstrates expertise in various artistic techniques, including digital illustration, painting, and sculpting. Highly collaborative, adaptable, and reliable, consistently achieving team goals and fostering creative solutions. Known for strong conceptual thinking and keen attention to detail, enhancing project outcomes and client satisfaction.
Overview
2026
2026
years of professional experience
Work History
Customer Service Officer
Ecobank Transnational
- Enhanced customer satisfaction by efficiently addressing and resolving their inquiries and concerns.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
- Maintained a high level of product knowledge to effectively assist customers with accurate information and recommendations.
Cake Artist
Self Employed
03.2011 - Current
- Designed custom artwork for clients, meeting their creative vision and ensuring satisfaction with the final product.
- Utilized social media platforms proactively to promote personal brand awareness while engaging with potential clients or collaborators regularly.
- Made use of materials, such as fondant, ganache, buttercream, wafer paper, frosting sheets, edible paints, and pencils to complete unique piece for customers.
- Contributed to creative process through original ideas and inspiration.
Education
Bachelor of Science - Sociology
University of Ado Ekiti
Skills
- Cake design
- Social media marketing
- Customer relationship management
- Product knowledge
- Creative problem solving
- Artistic vision
- Client engagement
- Time management
- Team collaboration
- Attention to detail
Languages
English
Native or Bilingual
Timeline
Cake Artist
Self Employed
03.2011 - Current
Customer Service Officer
Ecobank Transnational
Bachelor of Science - Sociology
University of Ado Ekiti
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