Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Generic

Latosha Giles

Winston-Salem

Overview

11
11
years of professional experience
1
1
Certification

Work History

Customer Service Sales Representative

Food Lion
06.2025 - Current
  • Enhanced customer satisfaction through effective problem resolution and product recommendations.
  • Developed strong relationships with clients, resulting in increased customer retention rates.
  • Trained new team members on sales techniques and customer service best practices.
  • Streamlined order processing procedures to improve response times and accuracy.

Soil Sorter

CORE Linen Services
12.2024 - 03.2025
  • Sort out dirty linen from hotels and hospital

Nurse Aide

Green Pastures Home Care, LLC
05.2022 - 01.2023
  • Take care of the elderly

Customer Service Representative

First Horizon Bank
03.2022 - 12.2022
  • Resolved customer inquiries through effective communication and problem-solving techniques.
  • Managed account updates and transactions using bank's CRM system to ensure accuracy.
  • Facilitated conflict resolution by actively listening and providing tailored solutions.
  • Trained new team members on customer service protocols and best practices for efficiency.

Cake Decorator/Bakery Clerk

Walmart
12.2017 - 01.2022
  • Decorate cake cupcake take orders

Shift Manager

Little Caesars
01.2016 - 07.2019

KFC

KBP Foods
01.2015 - 11.2016

Package Handler

B&G Foods Inc.
06.2016 - 10.2016
  • Package chips

Education

Bachelor of Science - Health Management in Public Safety

Strayer University
Washington, DC

High school diploma - undefined

Britain Academy
High Point, NC
03.2023

Skills

Collaboration

Certification

Driver's License November 2017 to August 2025

Additional Information

  • Authorized to work in the US for any employer
  • I am a very hard working women. never late to work , always come on time. very dependable and a good leader . i do not let my feelings come between work. not a gossip person i always stay focus on business nothing personal.

Timeline

Customer Service Sales Representative

Food Lion
06.2025 - Current

Soil Sorter

CORE Linen Services
12.2024 - 03.2025

Nurse Aide

Green Pastures Home Care, LLC
05.2022 - 01.2023

Customer Service Representative

First Horizon Bank
03.2022 - 12.2022

Cake Decorator/Bakery Clerk

Walmart
12.2017 - 01.2022

Package Handler

B&G Foods Inc.
06.2016 - 10.2016

Shift Manager

Little Caesars
01.2016 - 07.2019

KFC

KBP Foods
01.2015 - 11.2016

High school diploma - undefined

Britain Academy

Bachelor of Science - Health Management in Public Safety

Strayer University
Latosha Giles