Amy Albarado
Summary
Creative, high-performing Sales Associate & Office Administrator with demonstrated accomplishments in driving profitability and crushing sales targets for branded and unbranded products. Approaches opportunities with a growth mindset and entrepreneurial spirit to propel the business to reach its next level of growth. Offers proven leadership, unsurpassed work ethic, and hands-on customer support. Competitive, organized, and laser-focused, delivers compelling sales pitches to close sales or upsell products. Executes with passion and decisiveness.
Overview
14
14
years of professional experience
Work History
Optician
Total Vision LLC
03.2023 - 11.2023
- Increased sales by effectively communicating the benefits of various lens coatings, materials, and frames to customers.
- Troubleshot issues with prescription eyewear, offering swift resolution to maintain customer satisfaction.
- Calibrated seg heights, vertex, and pupillary distance and pantoscopic tilt to customize eyeglass orders and create perfect fit.
- Confirmed quality control standards were met for all eyewear and contact lenses.
- Set up attractive displays, shared current promotions, and offered excellent customer service to increase satisfaction.
- Boosted revenue growth by cross-selling additional products and services, such as lens cleaning solutions or protective eyewear accessories.
- Stayed current on industry advancements and emerging trends through continuous professional development opportunities, enhancing the overall quality of service provided to clients.
- Filed claims with vision and medical insurance companies to garner payment for optical services. VSP, Eyelid, Davis Vision, Superior Vision, MES, and Spectra.
- Managed check-in and check-out procedures, verified patient information, and submitted lens orders.
FURNITURE SALES ASSOCIATE
Mathis Home
10.2021 - 02.2023
- Increased store revenue by effectively upselling furniture and accessory items to customers.
- Effectively resolved customer complaints or issues related to product quality or delivery delays, maintaining high levels of satisfaction.
- Attained monthly sales targets consistently by employing effective closing techniques during client interactions.
OPTICAL MANAGER/OPTICIAN
Desert Ophthalmology
07.2020 - 10.2021
- All optical duties in addition to implementing efficient inventory management systems, reducing overhead and theft.
OPTICIAN/SALES ASSOCIATE
Acuity Eye Group
06.2018 - 03.2020
- All optical duties in addition to reigning in $60K in sales per month during initial months and $120K per month within 4 months of employment, always surpassing quota and averaging 25 sales per day.
OPTICIAN/OFFICE ADMIN
Hart Eye Center
10.2017 - 02.2018
- All optical duties including completely overhauling a disorganized filing system as well as obsolete systems within six months; digitized and modernized the entire office to increase efficiency.
OPTICIAN/TECHNICIAN
Vision Source
02.2010 - 07.2017
- All optical duties as well as consistently exceeding sales goals through persuasive communication skills and in-depth product knowledge.
Education
Diploma - Business
Angleton High School
Angleton, TXSkills
- Office Administration
- Sales & Marketing
- Customer Service Management
- Banking Industry Experience
- Optical Field Experience
- Point of Sales Systems
- Documentation Recordkeeping
- A/R A/P
- Strong Verbal & Written Communication
- Microsoft Office 365
- Google Workspace
- Quickbooks
- Adobe
- 10-Key by touch
- PC Proficient
Timeline
Optician
Total Vision LLC
03.2023 - 11.2023
FURNITURE SALES ASSOCIATE
Mathis Home
10.2021 - 02.2023
OPTICAL MANAGER/OPTICIAN
Desert Ophthalmology
07.2020 - 10.2021
OPTICIAN/SALES ASSOCIATE
Acuity Eye Group
06.2018 - 03.2020
OPTICIAN/OFFICE ADMIN
Hart Eye Center
10.2017 - 02.2018
OPTICIAN/TECHNICIAN
Vision Source
02.2010 - 07.2017
Diploma - Business
Angleton High School
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