Amy Albarado
Summary
Creative, high-performing Sales Associate & Office Administrator with demonstrated accomplishments in driving profitability and crushing sales targets for branded and unbranded products. Approaches opportunities with a growth mindset and entrepreneurial spirit to propel the business to reach its next level of growth. Offers proven leadership, unsurpassed work ethic, and hands-on customer support. Competitive, organized, and laser-focused, delivers compelling sales pitches to close sales or upsell products. Executes with passion and decisiveness.
Overview
14
14
years of professional experience
Work History
Optician
Total Vision LLC
La Quinta, CA
03.2023 - 11.2023
- Increased sales by effectively communicating the benefits of various lens coatings, materials, and frames to customers.
- Troubleshot issues with prescription eyewear, offering swift resolution to maintain customer satisfaction.
- Calibrated seg heights, vertex, and pupillary distance and pantoscopic tilt to customize eyeglass orders and create perfect fit.
- Confirmed quality control standards were met for all eyewear and contact lenses.
- Set up attractive displays, shared current promotions, and offered excellent customer service to increase satisfaction.
- Boosted revenue growth by cross-selling additional products and services, such as lens cleaning solutions or protective eyewear accessories.
- Stayed current on industry advancements and emerging trends through continuous professional development opportunities, enhancing the overall quality of service provided to clients.
- Filed claims with vision and medical insurance companies to garner payment for optical services. VSP, Eyelid, Davis Vision, Superior Vision, MES, and Spectra.
- Managed check-in and check-out procedures, verified patient information, and submitted lens orders.
FURNITURE SALES ASSOCIATE
Mathis Home
10.2021 - 02.2023
- Increased store revenue by effectively upselling furniture and accessory items to customers.
- Effectively resolved customer complaints or issues related to product quality or delivery delays, maintaining high levels of satisfaction.
- Attained monthly sales targets consistently by employing effective closing techniques during client interactions.
OPTICAL MANAGER/OPTICIAN
Desert Ophthalmology
Palm Springs, CA
07.2020 - 10.2021
- All optical duties in addition to implementing efficient inventory management systems, reducing overhead and theft.
OPTICIAN/SALES ASSOCIATE
Acuity Eye Group
06.2018 - 03.2020
- All optical duties in addition to reigning in $60K in sales per month during initial months and $120K per month within 4 months of employment, always surpassing quota and averaging 25 sales per day.
OPTICIAN/OFFICE ADMIN
Hart Eye Center
10.2017 - 02.2018
- All optical duties including completely overhauling a disorganized filing system as well as obsolete systems within six months; digitized and modernized the entire office to increase efficiency.
OPTICIAN/TECHNICIAN
Vision Source
02.2010 - 07.2017
- All optical duties as well as consistently exceeding sales goals through persuasive communication skills and in-depth product knowledge.
Education
Diploma - Business
Angleton High School
Angleton, TXSkills
- Office Administration
- Sales & Marketing
- Customer Service Management
- Banking Industry Experience
- Optical Field Experience
- Point of Sales Systems
- Documentation Recordkeeping
- A/R A/P
- Strong Verbal & Written Communication
- Microsoft Office 365
- Google Workspace
- Quickbooks
- Adobe
- 10-Key by touch
- PC Proficient
Timeline
Optician
Total Vision LLC
03.2023 - 11.2023
FURNITURE SALES ASSOCIATE
Mathis Home
10.2021 - 02.2023
OPTICAL MANAGER/OPTICIAN
Desert Ophthalmology
07.2020 - 10.2021
OPTICIAN/SALES ASSOCIATE
Acuity Eye Group
06.2018 - 03.2020
OPTICIAN/OFFICE ADMIN
Hart Eye Center
10.2017 - 02.2018
OPTICIAN/TECHNICIAN
Vision Source
02.2010 - 07.2017
Diploma - Business
Angleton High School