Amy Amin

• Kept bar presentable and well-stocked to meet customer needs.
• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
• Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
• Followed alcohol awareness procedures for preventing excessive guest intoxication.
• Trained multiple new bartenders on drink preparation, product promotion, garnish preparation and sanitation protocol.
• Maintained speed of service for food orders while minimizing errors and complaints.
• Delivered correct food items to tables according to order documentation.
• Assisted servers with table settings and beverage refills to support high-volume shifts.
• Sanitized tables and followed proper cleaning methods to avoid food borne illnesses.
• Cultivated warm relationships with regular customers.
• Enhanced dining room operations by removing empty dishes, glassware and silverware to shorten bussing times.
• Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
• Kept detailed inventories and notified management of ordering needs for liquor, beer, wine and bar supplies.
• Polished glassware, bussed tables and removed debris to keep customer areas clean.

Followed alcohol awareness procedures for preventing excessive guest intoxication.

• Provided excellent customer service to guests
• Assisted servers with specialty drinks orders by preparing on-demand items without delay.
• Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
• Trained multiple new bartenders on drink preparation, product promotion, garnish preparation and sanitation protocol.
• Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
• Answered customers' questions, recommended items and recorded order information.
• Worked flexible hours; night, weekend, and holiday shifts.
• Cleared tables immediately after guests left in preparation for next party.
• Delivered correct food items to tables according to order documentation.
• Maintained speed of service for food orders while minimizing errors and complaints.
• Assisted servers with table settings and beverage refills to support high-volume shifts.
• Sanitized tables and followed proper cleaning methods to avoid food borne illnesses.
• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.

• Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
• Worked flexible schedule and extra shifts to meet business needs.
• Helped customers complete purchases, locate items and join reward programs.
• Restocked and organized merchandise in front lanes.
• Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
• Checked identification for proof-of-age for alcohol and tobacco sales.

• Cultivated warm relationships with regular customers.
• Worked with POS system to place orders, manage bills and handle complimentary items.
• Explained menu items and suggested appropriate options for food allergy concerns.
• Bussed and reset tables to keep dining room and work areas clean.
• Used slow periods to restock supplies, ice, trays and delivery bags.
• Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
• Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
• Checked identification for minimum age for sale of alcoholic beverages.