Amy Anderson
Prattville,AL
Summary
Dynamic and dedicated Receptionist with over 20 years of experience at Ark Animal Hospital, specializing in professional patient care and reception management. Known for enhancing patient relations through exceptional service and efficient problem-solving. Excels in multi-tasking and relationship building, significantly improving office efficiency and patient satisfaction.
Overview
20
20
years of professional experience
Work History
Receptionist
Ark Animal Hospital
04.2004 - Current
- Attentive Receptionist with high energy and excellent customer service skills. Capable of managing up to 200 clients a day in a fast-paced environment while maintaining a multi-line phone system as well as other lead receptionist responsibilities.
- Enhances patient relations and office reputation through unparalleled professionalism and prompt patient assistance.
- Skilled Receptionist with twenty years experience building relationships with patients.
- Hardworking and reliable receptionist focused on going above and beyond to support both fellow team members and patients.
- Motivated to continue to learn and grow in the health care field.
Education
GED -
Jefferson State Community College
Birmingham, AL05.2000
Skills
- Reception Management
- Professional Patient Care
- Recording Data On Medical Records
- Handling Prescription Requests
- Taking-Processing Payments
- Scheduling Appointments
- Ordering Crucial Office Supplies
- Multi-Line Phone System
- Relationship Building
- Conflict Resolution
- Multi-Tasking
- Problem Solving
Additional Information
I have worked at The Ark Animal Hospital as a receptionist for the past twenty years. I have enjoyed the role as Team Lead for the past five years.
I have a passion for Patient care as well as excellent customer service skills. I feel I would be a great asset to any team. I currently serve in the Children's Ministry at Centerpoint Fellowship and also served in the nursery at Destiny Church for ten years prior to that. I have three amazing children. I am looking forward to starting a new chapter in my life by furthering my career.
Timeline
Receptionist
Ark Animal Hospital
04.2004 - Current
GED -
Jefferson State Community College
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