Overview
Summary
Work History
Education
Skills
Timeline
SalesAssociate

Amy Baker

Business Development Representative
Santee,SC

Overview

10
10
years of professional experience

Summary


Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.


Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.


Extensive experience in customer service. Highly organized professional establishes relationships with customers. Stays calm under pressure.

Work History

Business Development Representative

Stokes Chevrolet
05.2023 - 07.2023
  • Increased client base by identifying potential customers and initiating strategic outreach.
  • Made over 100 outbound calls
  • Set appointments
  • Answered Sales Calls
  • Boosted brand awareness by representing the company at industry events and conferences.
  • Provided exceptional customer service, resulting in increased client satisfaction and repeat business.

Business Development Manager

Quality Woodwork Plus
12.2021 - 05.2023
  • Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.
  • Developed and implemented strategic plans for business growth, resulting in increased market share and profitability.
  • Led cross-functional teams to successfully execute complex projects, ensuring timely delivery and client satisfaction.
  • Consistently met or exceeded monthly quotas through diligent prospecting efforts, relentless follow-up activities, and expert negotiation skills.
  • Mentored junior team members in effective sales techniques, fostering a high-performance culture within the organization.

Business Development Representative

Hendrick Toyota North Charleston
02.2018 - 12.2021
  • Informed customers of promotions to increase sales productivity and volume.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Met with customers to discuss and ascertain needs, tailor solutions and close deals.
  • Negotiated prices, terms of sales and service agreements.
  • Trained new employees on customer service, money handling and organizing strategies.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Quoted prices, credit terms and other bid specifications.

Business Development Representative

Fred Anderson Toyota Of Charleston
09.2015 - 02.2018
  • Implemented CRM systems to streamline sales processes, enhancing team efficiency and productivity.
  • Provided exceptional customer service, resulting in increased client satisfaction and repeat business.
  • Consistently met or exceeded sales targets, contributing significantly to the overall success of the team.
  • Refined sales pitch techniques based on ongoing evaluation of results, continuously adapting and improving for optimal outcomes.
  • Remained up-to-date on industry news and emerging technologies to effectively position the company as a thought leader in its field.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Maintained current knowledge of evolving changes in marketplace.

Business Development Representative

Mt. Pleasant Chevrolet
11.2013 - 09.2015
  • Refined sales pitch techniques based on ongoing evaluation of results, continuously adapting and improving for optimal outcomes.
  • Coordinated with internal teams such as finance, legal, and operations to streamline deal closure processes while prioritizing customer satisfaction throughout all stages of engagement.
  • Remained up-to-date on industry news and emerging technologies to effectively position the company as a thought leader in its field.


Education

No Degree - Nursing

Trident Technical College
Charleston, SC

High School Diploma -

St Andrews High School
Charleston, SC
04.1997

Skills

  • Business Relationship Management
  • Lead Prospecting
  • Account Development
  • Product Expertise
  • Product Knowledge
  • Customer Relationship Management
  • Team Collaboration
  • Goal Setting
  • Email Campaigns
  • Performance Tracking
  • Multitasking Abilities
  • CRM Management

Timeline

Business Development Representative

Stokes Chevrolet
05.2023 - 07.2023

Business Development Manager

Quality Woodwork Plus
12.2021 - 05.2023

Business Development Representative

Hendrick Toyota North Charleston
02.2018 - 12.2021

Business Development Representative

Fred Anderson Toyota Of Charleston
09.2015 - 02.2018

Business Development Representative

Mt. Pleasant Chevrolet
11.2013 - 09.2015

No Degree - Nursing

Trident Technical College

High School Diploma -

St Andrews High School
Amy BakerBusiness Development Representative