Greg C. Pettigrew
Appleton,WI
Summary
Business development professional with a long track record of building client, vendor, and internal relationships that support growth and retention. Background includes project leadership, account development, and CRM use across Salesforce, HubSpot, and QuickBase to improve tracking, workflow efficiency, and customer follow-through.
Overview
29
29
years of professional experience
Work History
Business Development Representative
PFS
Appleton, WI
01.2023 - 01.2025
- Supported prospecting efforts for PFS Merchant Services by identifying new business opportunities.
- Presented PFS solutions to decision-makers and referral partners.
- Qualified leads through discovery calls and CRM review.
- Built relationships with healthcare and telecommunications accounts by matching tailored product and service solutions.
Sales Agent
Saleytics, LLC
Appleton, Wisconsin
01.2019 - 01.2023
- Worked at West Corp, a publicly traded business services company providing business-to-business sales agents across multiple verticals, focused on increasing client market share and enhancing customer relationships.
- Presented product details and answered client questions
- Qualified leads using CRM records and sales criteria
- Conducted client outreach through Saleytics to engage potential leads
Senior Project Development Specialist and Project Development Specialist
J.J. Keller & Associates, Inc.
Neenah, Wisconsin
01.1996 - 01.2014
- Led project management of customer solutions by identifying and defining opportunities through in-house sales, determining the content topics and scope of projects, required resources, internal and external costs, and selling prices, and creating project outlines, sales documents, and agreements for projects. Led stakeholder teams for prospective and sold projects.
- Managed over 600 projects with a collective value of $450,000 annually across various categories including transportation, workplace, and client-specific topics.
- Oversaw 40-50% of projects, contributing to department revenue of $1.25 million to $1.5 million.
- Initiated use of QuickBase and collaborated with team to transition data from Microsoft Word and Excel to QuickBase database, streamlining record keeping and lead tracking processes.
- Calculated implemented and maintained Microsoft Word and Excel document templates for department documentation and price calculations, which streamlined estimating and documentation processes and reduced both project turnaround time and legal agreement development time.
Education
Master of Science - Project Management (PMP)
University of Wisconsin-Madison
Madison, Wisconsin01-2007
Bachelor of Arts - Economics
Lawrence University
Appleton, Wisconsin01-1979
Skills
- Prospect qualification
- Business development
- Lead generation
- Sales process management
- Solution selling
- CRM management
- Salesforce optimization
- Account management
- Pipeline oversight
- Customer retention strategies
- Relationship building
- Consultative communication skills
- CRM software proficiency
- Office software expertise
- Contract negotiation
- Business relationship management
VOLUNTEER EXPERIENCE
- Zion Lutheran Church Foundation, Treasurer
- Habitat for Humanity Fourth Home Building Events
- Zion Lutheran Church, Pipe Organ Restoration
- Juvenile Diabetes Foundation Fundraising Events and Mailing Development
Affiliations
- The Society for Human Resource Management (SHRM) HR Generalist 2009
- American Management Association (AMA) Communication with Diplomacy, Tac and Credibility 2005
PROFESSIONAL EXPERIENCE
- Retired in 2025. Seeking entry into the workforce.
Timeline
Business Development Representative
PFS
01.2023 - 01.2025
Sales Agent
Saleytics, LLC
01.2019 - 01.2023
Senior Project Development Specialist and Project Development Specialist
J.J. Keller & Associates, Inc.
01.1996 - 01.2014
Master of Science - Project Management (PMP)
University of Wisconsin-Madison
Bachelor of Arts - Economics
Lawrence University