Blaine L. Stoner
Salsa And Matketing
Blue Hill,ME
Summary
Sales Professional with a successful track record of exceeding targets and driving business growth in various industries. Skilled in customer service, sales, marketing, and finance. As a sales professional, I have gained extensive experience in various industries, starting my career in banking where I handled all aspects of traditional bank products and cross-selling bank and brokerage services. Throughout my tenure, I consistently exceeded branch goals and was promoted to Sr. Financial Specialist by maintaining above-average loans and investments. I grew the branch book of business by an average of 12% for 2 years in a row while retaining our current customer base with less than a 2% loss each year. In my most recent position as Business Development / Marketing Manager at Van Syckle Kia, I helped bring in new customers and increased profits by 31% over 2018 through website and third-party online inquiries in our BDC Center. Implemented ad strategies to help drive traffic to the showroom and to our website. I am currently continuing my Business Development Manager at Stanley Chevrolet Buick, where I am leveraging my skills and expertise to drive business growth and exceed sales targets.
Overview
25
25
years of professional experience
Work History
Business Development and Marketing Manager
Stanley Chevrolet Buick
Belfast, Maine
01.2023 - Current
- Deliver exceptional customer service and achieve sales targets by identifying customer needs and matching them with the right vehicles
- Set appointments with customers to achieve sales targets
- Collaborate with the sales team to ensure timely follow-up and communication with customers
- Successfully meet and exceed sales targets while maintaining a high level of customer satisfaction.
- Improved website visibility through development and implementation of SEO strategies.
- Established, initiated and optimized business development strategies based on company targets, product specifications, market data, and budget factors.
Business Development / Marketing Manager
Van Syckle Kia
Bangor, Maine
03.2017 - 01.2023
- Managed customer inquiries and responses through various channels, including email, phone, and text, to ensure timely and effective communication with customers
- Conducted assessments to determine customer needs and provided appropriate information to sales teams to help close deals
- Coached employees on the use of effective communication strategies and helped increase profits in the Business
- Development Center by 31% over 2018
- Developed and executed effective online advertising and social media content to bring in new customers.
Sales Consultant
Town Auto Sales
10.2016 - 02.2017
- Implemented a new warranty program and service contract to attract and retain new business
- Updated the website and social media outlets to improve brand awareness
- Built strong customer rapport and provided tailored recommendations for their vehicle needs
- Negotiated sales prices and financing arrangements to help close deals.
Sales Consultant
Stanley Subaru
04.2013 - 09.2016
- Provided exceptional customer service by establishing a strong connection with clients, understanding their requirements, and offering tailored recommendations for their vehicle needs
- Utilized effective negotiation skills to finalize sales transactions and secure favorable financing arrangements for customers.
Internet
Scott Honda of West Chester
04.2007 - 04.2013
- Demonstrated excellent communication skills through face-to-face, email, chat, and telephone channels to effectively set customer expectations and close deals
- Analyzed customers' needs to identify suitable vehicles and arranged test-drives
- Highlighted additional products and services to customers to help increase post-sale revenue.
Sr. Financial Specialist
Wachovia Bank
07.1998 - 02.2006
- Consistently exceeded branch sales goals through internal lead generation and external contacts
- Cross-sold appropriate bank and investment products and services to customers
- Maintained a bank book of business with a 12% annual growth for two consecutive years, leading to a promotion to Senior Financial Specialist
- Trained new Financial Specialists on bank products and services to ensure they understood them fully.
Education
business
Brandywine Heights Area High School
Skills
Problem solving strength
Sales expertise
Product promotions
Staff Training
Customer Relations
Interpersonal communication skills
Systems and software programs
Retention strategies
Revenue Generation
Persuasive communication
Customer oversight
Prospect qualification
Sales and marketing
Demonstrations
Product and service knowledge
[Type] marketing
Client Service
B2B sales
Lead prospecting
Timeline
Business Development and Marketing Manager
Stanley Chevrolet Buick
01.2023 - Current
Business Development / Marketing Manager
Van Syckle Kia
03.2017 - 01.2023
Sales Consultant
Town Auto Sales
10.2016 - 02.2017
Sales Consultant
Stanley Subaru
04.2013 - 09.2016
Internet
Scott Honda of West Chester
04.2007 - 04.2013
Sr. Financial Specialist
Wachovia Bank
07.1998 - 02.2006
business
Brandywine Heights Area High School