Amy Balbuena
Watauga,TX
Summary
Organized and dedicated Administrative Assistant with a proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
10
10
years of professional experience
Work History
Administrative Assistant
Grapevine Dodge
03.2018 - Current
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Answered phone calls, directed inquiries to appropriate personnel, responded to customer requests in a timely manner.
- Developed and maintained filing systems for confidential documents and records.
- Assisted in completing spreadsheets.
- Monitored daily operations in order to ensure efficient workflow processes were being followed.
- developed procedures for streamlining processes related to accounts payable and receivable.
- Provided administrative support to accounting staff by creating and maintaining spreadsheets, generating reports and organizing documents.
Administrative Assistant
Mallory, Lollar And Associates
08.2014 - 03.2018
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Developed and maintained positive relationships with clients and colleagues.
- Prepared court forms accurately under the supervision of attorneys, ensuring compliance with local rules and regulations.
- Managed general clerical needs such as opening and closing files, scanning sheets and faxing documents.
- Assisted with preparation of trial materials and documents.
- Reduced attorney workload through proficient document management, handling correspondence, and performing clerical tasks.
- Filed documents with courts on behalf of attorney.
Education
No Degree -
Tarrant County College District
Fort Worth, TXSkills
- Fluent in Spanish
- Administrative Support
- Multitasking and Time Management
- Spreadsheets
- Confidential Document Control
- Accounting familiarity
- Excel spreadsheets
Languages
Spanish
Native or Bilingual
Timeline
Administrative Assistant
Grapevine Dodge
03.2018 - Current
Administrative Assistant
Mallory, Lollar And Associates
08.2014 - 03.2018
No Degree -
Tarrant County College District
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