Summary
Overview
Work History
Education
Skills
References
Timeline
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Claudia RIos

Claudia RIos

Customer Service
Ontario,CA

Summary

Outgoing personality with over 20 years of experience in customer service. Successful at directing customers efficiently, and answering questions thoroughly. Proven history of maintaining cleanliness, and order for store entrances. Hard-working with exceptional experience leading teams, and helping out in anyway possible. Creative and motivated leader adept at utilizing exceptional design , and planning strengths to accomplish complex projects. Skilled in teaching new concepts, and best practice strategies.

Overview

3
3
years of professional experience
22
22
years of post-secondary education

Work History

Administrative Assistant

Pediatric Care Services
Claremont, CA
02.2021 - 02.2022
  • Restocked supplies to maintain stock levels.
  • Answered multi-line phone system, and delivered messages to staff, and greeting visitors.
  • Executed record filing system to improve document management.
  • Maintained energy and enthusiasm in fast-paced environment with multiple employees.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Exceeded goals through effective task prioritization, and great work ethic.

Sales Associate

Team La Store
Los Angeles, CA
05.2000 - 08.2002
  • Prepared merchandise for sales floor by pricing or tagging.
  • Engaged with customers to build rapport, and loyalty.
  • Maintained records related to sales, returns and inventory availability.
  • Answered customer questions about sizing, accessories and merchandise care.
  • Informed customers about special promotions and provided detailed information for various products.
  • Helped large volume of customers every day with positive attitude, and focus on customer satisfaction.

Education

High School Diploma -

John C. Fremont Senior High School
Los Angeles, CA
09.1995 - 06.1999

Associate of Arts - Child Development

East Los Angeles College
Monterey Park, CA
09.1999 - 06.2017

Skills

    Administrative support

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References

Placido Lucero: (213) 305-6947


Adriana Toro: (323) 787-2731


Marlene Pena: (909) 561-3365

Timeline

Administrative Assistant

Pediatric Care Services
02.2021 - 02.2022

Sales Associate

Team La Store
05.2000 - 08.2002

Associate of Arts - Child Development

East Los Angeles College
09.1999 - 06.2017

High School Diploma -

John C. Fremont Senior High School
09.1995 - 06.1999

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