Amy Banks
Bedford,IN
Summary
Knowledgeable and dedicated customer service professional. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with others. Motivated to maintain customer satisfaction and contribute to company success. Energetic and motivated to build strong relationships with coworkers and customers.
Overview
21
21
years of professional experience
Work History
Dyslexia Specialist/Elementary School Teacher
Orleans Community Schools
08.2006 - Current
- Designed individualized learning plans for students with dyslexia, enhancing reading comprehension and retention.
- Implemented evidence-based instructional strategies to support diverse learning needs in classroom settings.
- Conducted assessments to identify students' specific learning challenges, informing tailored support approaches.
- Analyzed data from student performance metrics to refine instructional methods and enhance program effectiveness.
- Scaffold instruction in phonemic awareness, decoding skills, and vocabulary development for optimal student success.
- Provided ongoing consultation to general education teachers regarding classroom accommodations and modifications for students with dyslexia.
- Utilized research-based interventions to address the specific needs of each student, resulting in significant improvement in reading fluency and accuracy rates.
- Established a positive classroom culture based on mutual respect, empathy, and high expectations for all students regardless of learning differences.
Director of Hoosier Uplands After School Program
Hoosier Uplands
08.2005 - 05.2007
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to assist students, parents, and teachers wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members, teachers, and parents.
Education
Bachelor of Science -
Bachelor of Science - Elementary Education
Indiana University, Bloomington
Bloomington, IN05-2005
Skills
- Active listening
- Critical thinking
- Customer relations
- Problem resolution
- Relationship building
- Conflict resolution
- Professional demeanor
Timeline
Dyslexia Specialist/Elementary School Teacher
Orleans Community Schools
08.2006 - Current
Director of Hoosier Uplands After School Program
Hoosier Uplands
08.2005 - 05.2007
Bachelor of Science -
Bachelor of Science - Elementary Education
Indiana University, Bloomington