Amy Barr
Monticello,FL
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure position. Have great customer service. Ready to help team achieve company goals.
Overview
12
12
years of professional experience
Work History
Delivery Driver/ Parts Professional
Advance Auto Parts
12.2005 - 03.2018
- Provided exceptional customer support to every guest to promote satisfaction and meet service guidelines.
- Stocked shelves, built displays and merchandised products enabling customers to find needed items and products.
- Completed sales and service documentation for customer and business records and provided receipts of purchase.
- Assisted customers with diagnosing problems for Type equipment and purchasing necessary replacements.
- Processed and reshelved return orders, checking for discrepancies, potential usage and Type issue.
- Placed new parts orders for customers and to replenish stock.
- Worked with wholesale shops, dealer technicians and Type mechanics to properly stock and sell Type parts and tools.
- Greeted customers via telephone and in person to answer questions, resolve concerns and complete sales.
- Assisted customers in finding appropriate parts promptly.
- Ordered parts from various distributors to fulfill demands.
- Conducted cash handling, credit card transactions and register closeout at end of business day.
- Organized parts storage and stocked inventory according to established guidelines.
- Maintained clean and neat parts counter and sales floor.
- Stocked and managed stock of parts.
- Identified specific replacement parts to meet customers' needs, making accurate suggestions with confidence.
- Used and maintained knowledge of stock numbering system and properly categorized for easy access and organization.
- Ordered parts for customers, repair shops and Type department for use in Type and Type equipment.
- Reached out to vendors outside usual network to find parts not available from traditional sources.
- Inspected parts for defects, removing damaged parts and replacing with new ones.
- Adhered to company guidelines for performance and compliance.
- Cultivated customer loyalty, promoted repeat business and improved sales.
- Delivered merchandise to business locations for use in Type repairs or direct sales.
Education
High School Diploma -
Deltona High School
Deltona, FL05.2003
Skills
- Customer Loyalty
- Legal Requirements
- Reading Comprehension
- Professional Relationships
- Ordering Parts
- Cash Register Operations
- Shelf Stocking
- Direct Sales
- Special Orders
- Order Placement
- Customer Care
- Parts Ordering and Management
Timeline
Delivery Driver/ Parts Professional
Advance Auto Parts
12.2005 - 03.2018
High School Diploma -
Deltona High School