Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic
Amy B Eagan

Amy B Eagan

Franklin,TN

Summary

Motivated professional with a proven track record of tackling new challenges. Demonstrates strong work ethic and adaptability, excelling in independent roles while rapidly acquiring new skills. Customer-focused with a commitment to enhancing satisfaction and achieving positive results.

Overview

30
30
years of professional experience
1
1
Certification

Work History

Senior Spa Floor Educator

Empire Beauty
Brentwood, TN
03.2023 - Current
  • Evaluated data to develop strategies that improve overall student progress.
  • Designed curriculum, lesson plans, and instructional materials for effective classroom delivery.
  • Conducted tutoring sessions for individuals or small groups to support struggling students.
  • Assessed student progress regularly and provided constructive feedback to enhance learning outcomes.
  • Employed diverse assessment techniques, including quizzes, tests, projects, and presentations.
  • Established a safe, supportive learning environment through positive relationship building with students.

Customer Service Clerk & Cake Decorator Apprentice

Publix Grocery Store
Franklin, TN
10.2022 - 03.2023
  • Provided prompt assistance to customers, enhancing overall satisfaction.
  • Mixed frosting colors and flavors to achieve desired cake aesthetics.
  • Utilized baking tools, including mixers and carving tools, for efficient production.
  • Cultivated relationships with customers through exceptional service.

Contract Social Worker, International Adoption

Children's Hope International Adoption Agency
Brentwood, TN
05.2004 - 07.2007
  • Assessed family dynamics and financial stability related to adoption processes.
  • Maintained detailed records of client interactions and updated databases.
  • Developed individualized case plans for families, ensuring compliance with state regulations.
  • Prepared legal documents required for adoption proceedings.

Merchandiser, Inport and Export

Mephisto USA
Franklin, TN
08.1999 - 05.2002
  • Conducted regular inventory checks to maintain accurate stock levels.
  • Collaborated with vendors to ensure timely delivery of merchandise.
  • Inspected shipments for quality control before stocking shelves.
  • Trained new staff on merchandising operations and compliance with corporate policies.

Bill Paying Specialist

Primus Automotive
Franklin, TN
07.1995 - 05.1998
  • Reviewed documents for accuracy before submission or publication.
  • Created spreadsheets to monitor data entries.
  • Executed data entry from various sources into computer systems.
  • Verified source documents against entered data to ensure precision.
  • Compiled reports based on analyzed information.
  • Identified discrepancies between source materials and recorded data.
  • Collected and organized information, prioritizing entries to enhance efficiency.

Education

Bachelor of Science - English Literature

Middle Tennessee State University
Murfreesboro, TN
12-1993

Skills

  • Curriculum design and instructional materials
  • Student assessment and data analysis
  • Tutoring and customer service
  • Record keeping
  • Relationship building
  • Team collaboration

Affiliations

  • Artistic
  • photography
  • King Charles Cavalier

Certification

  • Licensed Aesthetician, October 2021
  • Licensed Aesthetics Educator, August 2023

Timeline

Senior Spa Floor Educator

Empire Beauty
03.2023 - Current

Customer Service Clerk & Cake Decorator Apprentice

Publix Grocery Store
10.2022 - 03.2023

Contract Social Worker, International Adoption

Children's Hope International Adoption Agency
05.2004 - 07.2007

Merchandiser, Inport and Export

Mephisto USA
08.1999 - 05.2002

Bill Paying Specialist

Primus Automotive
07.1995 - 05.1998

Bachelor of Science - English Literature

Middle Tennessee State University

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