Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amy Beckman

Jacksonville,FL

Summary

Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Reliable and dedicated team player with hardworking and resourceful approach. Professional and clear communicator, disseminating sensitive information to both patients and doctors.

Overview

27
27
years of professional experience

Work History

Medical Unit Clerk

Ascension St. Vincent’s Hospital
04.2024 - Current
  • Maintained a well-organized work environment by filing documents efficiently, enabling easy access to essential information when needed.
  • Reduced wait times for patients by promptly answering phone calls and addressing inquiries from families and staff members.
  • Efficiently managed high-stress environments during peak hours by prioritizing tasks according to urgency levels.
  • Set up patient to physician consults in a timely manner.
  • Collaborated with nurses to maintain appropriate inventory levels of medical supplies, reducing shortage occurrences on the unit.
  • Ensured compliance with HIPAA regulations, safeguarding confidential patient information during record maintenance.
  • Demonstrated adaptability in adjusting work responsibilities based on changing needs or requirements within the medical unit.
  • Assisted in preparing discharge paperwork to expedite the process for both patients and healthcare providers.
  • Assisted nursing staff with non-clinical tasks such as transporting specimens or coordinating meal services for patients.
  • Expedited physician order processing for timely patient care, streamlining communication between healthcare teams.
  • Enhanced unit efficiency with proper scheduling of patients'' tests, appointments, and procedures.
  • Monitored and communicated patient dietary plans to carry out physician orders and prevent errors.

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Radiologic Technologist Student

Baptist Medical Center South
05.2022 - 04.2023
  • Improved patient care by efficiently performing diagnostic imaging procedures, including X-rays and Fluoroscopic procedures.
  • Enhanced patient experience with compassionate communication and meticulous attention to detail during examinations.
  • Collaborated with radiologists and other healthcare professionals to ensure accurate diagnoses through high-quality imaging results.
  • Contributed to a safe working environment by adhering to all radiation safety guidelines and protocols.
  • Promoted patient comfort during invasive procedures, using careful positioning techniques and clear explanations of each step in the process.

Student Radiologic Technologist

Baptist Medical Center Jacksonville
09.2021 - 05.2022
  • Enhanced patient comfort by carefully positioning and immobilizing patients during radiologic procedures.
  • Ensured high-quality diagnostic images by accurately selecting technical factors and following established protocols.
  • Reduced radiation exposure risks for patients, staff, and self by strictly adhering to radiation safety guidelines.
  • Spent two weeks at Wolfson Children Hospital as well as two weeks at MD Anderson Cancer Center.
  • Assisted in maintaining an organized and efficient work environment through proper equipment maintenance and inventory management.
  • Provided compassionate patient care through effective communication skills and empathetic approach towards diverse populations.

Front Desk Receptionist

Brookdale Senior Living Facility
06.2021 - 05.2022
  • Enhanced customer satisfaction by providing efficient and professional front desk services.
  • Streamlined office operations for improved productivity with effective organization and communication skills.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Increased guest retention by maintaining a welcoming and organized reception area.
  • Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
  • Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
  • Maintained accurate records of visitor logs for security purposes and compliance with company policies.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Built positive patient relationships with all residents including family members.

Assistant Preschool Teacher

Sharing Tree Preschool
05.2018 - 05.2020
  • Enhanced student engagement by incorporating interactive activities and hands-on learning experiences.
  • Collaborated with lead teachers to develop and implement age-appropriate curriculum for preschoolers.
  • Provided individualized support for students, addressing unique learning needs and fostering growth in all areas.
  • Established a nurturing classroom environment that promoted inclusivity, emotional well-being, and social development.

Stay at Home Mom

Stay At Home Mom
11.2007 - 05.2018
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.

Medical Bill Review/ Online Pharmacy Contact

CorVel Corporation
06.2003 - 11.2007
  • Increased patient satisfaction by promptly addressing billing disputes and providing clear explanations of charges.
  • Streamlined billing processes for improved efficiency, implementing electronic systems to track and manage accounts.
  • Collaborated with insurance companies to expedite claim processing, resolving discrepancies and ensuring accurate reimbursements.

Account Service Representative

ADT Security
08.2002 - 06.2003
  • Enhanced client satisfaction by efficiently addressing and resolving account-related issues.
  • Streamlined internal processes for improved efficiency and increased productivity within the team.
  • Cultivated strong relationships with clients to maintain long-term business partnerships and high retention rates.
  • Collaborated with cross-functional teams to develop customized solutions for complex client needs, resulting in increased sales revenue.

Customer Service Associate

Walmart
11.2000 - 08.2002
  • Enhanced customer satisfaction by effectively addressing inquiries and resolving issues.
  • Streamlined communication with clients for improved service experiences and increased loyalty.
  • Maintained a high level of product knowledge, providing accurate information to customers.
  • Collaborated with team members to achieve monthly targets and optimize workflow efficiency.

Pharmacy Clerk

Atkinsons Pharmacy
06.1999 - 11.2000
  • Enhanced customer satisfaction by providing efficient and accurate prescription processing.
  • Streamlined pharmacy operations by maintaining a clean and organized work environment.
  • Reduced wait times for customers with prompt prescription filling and effective communication between pharmacists and patients.
  • Assisted in inventory management, ensuring adequate stock levels for high-demand medications.

Customer Service

Taste Of Aloha
04.1997 - 06.1999
  • Greeted incoming customers and provided reliable, friendly customer service.
  • Improved customer service rankings by resolving issues quickly and accurately.
  • Increased customer service ratings through personable service.

Education

Associate of Science - Radiologic Technology

Florida State College At Jacksonville
05.2023

Skills

  • Diagnostic Imaging
  • Problem-Solving Skills
  • Patient Confidentiality
  • Direct Patient Care
  • Quality Assurance
  • Procedure Support
  • Radiation Safety
  • Medical Terminology
  • Attention to Detail
  • HIPAA Compliance
  • Office Administration
  • Office Organization
  • Patient confidentiality
  • Patient Scheduling
  • Preparing charts
  • Electronic Charting
  • Documentation skills

Timeline

Medical Unit Clerk

Ascension St. Vincent’s Hospital
04.2024 - Current

Radiologic Technologist Student

Baptist Medical Center South
05.2022 - 04.2023

Student Radiologic Technologist

Baptist Medical Center Jacksonville
09.2021 - 05.2022

Front Desk Receptionist

Brookdale Senior Living Facility
06.2021 - 05.2022

Assistant Preschool Teacher

Sharing Tree Preschool
05.2018 - 05.2020

Stay at Home Mom

Stay At Home Mom
11.2007 - 05.2018

Medical Bill Review/ Online Pharmacy Contact

CorVel Corporation
06.2003 - 11.2007

Account Service Representative

ADT Security
08.2002 - 06.2003

Customer Service Associate

Walmart
11.2000 - 08.2002

Pharmacy Clerk

Atkinsons Pharmacy
06.1999 - 11.2000

Customer Service

Taste Of Aloha
04.1997 - 06.1999

Associate of Science - Radiologic Technology

Florida State College At Jacksonville
Amy Beckman