Amy Michelle Bell
Greensboro,NC
Summary
Perceptive educator with solid record of accomplishment in attaining and surpassing targets during 20 plus-year career. Stay on top of trends in education to maintain modern, efficient systems meeting needs of diverse students. Solid relationship-builder with decisive approach to solving operational problems. Goal-oriented Program Director dedicated to strengthening administrative operations to streamline costs and enhance procedures. Cultivate long-lasting relationships with students and staff to strengthen program success.
Overview
22
22
years of professional experience
Work History
Director TRIO Student Support Services
Rockingham Community College
Wentworth, NC
05.2011 - 09.2021
- Optimized student educational strategies with clear advice on course choices, progression and career options.
- Keeping work in compliance with standards outlined by the Department of Education legislation and regulations .
- Meeting and exceeding performance objectives/outcomes on annual basis for 10 years.
- Oversee a budget of over 1.3 million dollars possessing full oversight responsibilities including coordinating and implementing activities and programs for the Student Support Services Program.
- Review and manage efforts to enhance program content and delivery.
- Developing relationships and collaborating regularly with campus and community partners to create a dynamic learning environment both inside and outside the classroom.
- Monitoring and measuring program performance and assessment with the use of learning outcomes.
- Providing student participants with comprehensive support, academic monitoring, and academic advisement.
- Reviewing and managing efforts to enhance program content and delivery.
- Developing and implementing systems to maintain necessary records for services to students to meet internal and external reporting requirements associated with with the department and the federal government.
- Added and strengthened remote learning operations by aligning processes to capitalize on new educational trends.
Student Services Coordinator
North Carolina A & T State University
Greensboro, NC
12.1999 - 05.2011
- Implemented retention strategies to improve outcomes.
- Developed tutoring and peer mentoring program to help students excel in studies.
- Recruited, implemented and marketed program for Student Support Services Program.
- Tracked, monitored and measured program performance and assessment with use of learning outcomes.
- Provided students with opportunities for academic development and enrichment.
- Collected data and generated the Annual Performance Report (APR) to the U.S. Department of Education annually.
- Planned and coordinated the TRIO SSS Summer Bridge Program for new freshman students during a four week span in the summers. Student participants were able to take two college level courses and a host of college knowledge and academic skills workshops, free of charge.
- Managed the TRiO SSS Summer Bridge Program budget and all expenditures as it related to the summer bridge component.
- Managed, hired and trained all (SI) Supplemental Instructors and Peer/Professional Tutors for the TRIO SSS Tutorial Program.
- Responsible for all budgetary expenses related to the (SI) Supplemental Instruction, Peer Mentoring and Tutorial budget.
- Facilitated Learning Styles, Time Management, and Study Skills workshops for Student Support Services, Upward Bound, Century 21 and Housing and Residence Life.
- Instituted, planned and coordinated a partnerships with Winston-Salem State University, allowing juniors and seniors in the SSS and Ronald E. McNair programs, to take the (5) five week (GRE) Graduate Record Exam practice course with institutional funds set aside to sponsor(20) twenty participants.
- Instituted partnership with Veterans and Disability Support Services to hire all of their tutors and note takers.
Education
Master of Science - Adult Education, Higher Education Administration
North Carolina A & T State University,
Greensboro, NC05.2001
Bachelor of Arts - Elementary Education
Bennett College For Women
Greensboro, NC05.1992
Skills
- Budget Management/Grant Administration
- Career Development/Personal Counseling
- Skilled Collaboration/Partnerships
- Financial and Program Management
- Social Justice Education/Facilitation
- First Year Experience/Academic Advising
- Financial Aid/Scholarships
- Equity, Diversity and Inclusion/Retention
- Starategic Thinker/Risk Management
- Program Development/Assessment and Evaluation
- Graduation and Transfer
Accomplishments
- Successfully assisted in the preparation of the grant renewal bid and submission during the 2010, 2015, and 2020 grant renewal cycle.
- Successfully met and exceeded performance outcomes for the TRIO SSS Annual Performance Report (APR).
- Provided leadership in the planning and delivery of the Rockingham Community College TRIO SSS program.
- Modified all program services, events and activities to a remote or virtual platform, since the COVID-19 pandemic.
- Petitioned and received approval for TRIO SSS Staff to teach a protected TRIO SSS ACA first year experience courses in the fall of 2021.
- Petitioned and received approval for Priority Registration for TRIO SSS participants in the fall of 2021.
Affiliations
- (SAEOPP) Southern Association of Educational Opportunity Programs
- (NCCEOP) North Carolina Council of Educational Opportunity Programs, now known as NC TRIO
- (NACADA) National Academic Advising Association (past member)
- (NC 100) North Carolina 100, Board Member
- Rockingham County Racial Equity Learning Committee
- National Association of Colleges and Employers (NACE)
- National Council on Black American Affairs (NCBAA)
- NC PKAL Regional Network
- National Congress of Black Women (NCBW) Charter Board Member (past member)
Timeline
Director TRIO Student Support Services
Rockingham Community College
05.2011 - 09.2021
Student Services Coordinator
North Carolina A & T State University
12.1999 - 05.2011
Master of Science - Adult Education, Higher Education Administration
North Carolina A & T State University,
Bachelor of Arts - Elementary Education
Bennett College For Women
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