AMY BERGSMA
GRAND RAPIDS
Summary
Dynamic professional with extensive experience at Calvin University, excelling in insurance enrollment and event coordination. Proven ability to manage over $1,000,000 in billing while fostering effective communication and collaboration. Adept at creative design and project management, consistently delivering high-quality results in fast-paced environments.
Overview
2026
2026
years of professional experience
Work History
Office Assistant, Assistant to Immunization Nurse
Calvin University
Grand Rapids
11.2021 - Current
- Various duties include daily interactions with students, scheduling appointments, assisting our immunization nurse for travel groups, use of Michigan Care Improvement Registry (MCIR) to access immunizations, creating spreadsheets, rosters, reports as needed.
- Balancing accounts, insurance intake, and billing daily.
- Insurance enrollment for 500+ international students, as well as domestic students needing insurance. Enrolling, billing and balancing an over $1,000,000.00 in a 3-month period.
- Marketing for Health Services includes signage, posters, brochures and posts to promote Health Services, using the CANVA platform.
- Use of NextGen (Medical EHR program), Outlook, Microsoft Office, Workday, Teams, Instagram.
- AI, Microsoft CoPilot, ChatGPT
- CPR/First Aid/AED certified 2024
Artist, designer of mixed media
Free Lance work
Grand Rapids
01.2006 - Current
- Assisted small businesses with logo design and implementation strategies.
- Created diverse artwork using various media and techniques.
- Collaborated with clients to understand artistic vision and requirements.
- Collaborated with clients to develop custom artwork that met their needs.
- Organized and participated in art exhibitions to showcase work.
Child Care Worker, Autistic Spectrum Disorder Program
Grand Rapids Public Schools
Grand Rapids
11.2014 - 01.2021
- Working as a teacher's aide in the classroom include teaching, lesson preparation, one-on-one inclusion into Gen Ed classes, motor skill development, speech therapy, IEP preparation with head teacher, toileting, sensory food issues, and behavioral management.
- Grade levels: K-1, 2nd grade - 4th grade, and 5th grade - 8th grade
- CPI certified (crisis prevention intervention)
- CPR/First Aid/AED certified 2020
- Part of the MERT (Medical Emergency Response Team) Team
Assistant Coordinator, part time
Calvin University
Grand Rapids
- Facilitated scholarship applications for professors, culminating in conferences or published books.
- Coordinated conference logistics, including room bookings, travel arrangements, and catering services.
- Supervised book projects by managing chapter submissions, formatting challenges, and copy editing.
- Ensured layout of camera-ready books met publishing standards.
Education
B.A - Arts, Psychology, English
Calvin University
Grand Rapids, MichiganSkills
- Microsoft Office Suite
- Insurance enrollment
- Customer relationship management
- Event coordination
- Project management
- Problem solving
- Attention to detail
- Effective communication
- Team collaboration
- Crisis intervention
- Creative design
- Excel spreadsheets
- Self-starter
- Insurance eligibility verifications
- Spreadsheet management
- Prioritizing work
- Front office management
- Social media and promotions
- Document proofreading
- Travel coordination
Extracurricular Activities
Volunteer at the STOREHOUSE - a non-profit organization; P.T.O committee for Grand Rapids Christian Schools for 3 years, Committee member for annual fundraiser 'Foot Frolic Frenzy', liturgical artwork, continued artist in various mediums
References
- Jamie Klop, Safer Spaces, Calvin University, (616)706-3998
- Jennifer McFarlane, Retired GRPS teacher, (616)443-5721
- Erica Schier, Former Co-worker at Calvin Health Services, (616)916-0362
Timeline
Office Assistant, Assistant to Immunization Nurse
Calvin University
11.2021 - Current
Child Care Worker, Autistic Spectrum Disorder Program
Grand Rapids Public Schools
11.2014 - 01.2021
Artist, designer of mixed media
Free Lance work
01.2006 - Current
Assistant Coordinator, part time
Calvin University
B.A - Arts, Psychology, English
Calvin University