Amy Bergstrom
Groveport,OH
Summary
Detail-oriented Examiner with expertise in optimizing examination processes and ensuring regulatory compliance. Delivers clear instructions to enhance candidate experience and operational efficiency. Leverages strong organizational and problem-solving skills to create structured examination environments that support candidate success.
Overview
20
20
years of professional experience
Work History
Examiner/School Liaison
State of Ohio Cosmetology & Barber Board
01.2017 - Current
- Serving as school liaison to a defined group of licensed schools.
- Duties include administering practical & theory examinations in order for students to obtain licensure.
- Responded to routine & sensitive inquiries from applicants & licensees, ensuring clarity and compliance with examination processes.
- Providing detailed instruction to examinees prior to & during entire examination process.
- Monitoring & controlling examination areas.
- Collecting & preparing examination materials for grading & result process.
- Secured examination materials & equipment to maintain integrity of examination environment.
- Providing examinations at off-site location(s) through DRC (Dept. of Rehabilitation & Correction).
- Managed correspondence regarding examination procedures, student applications, and policy changes affecting the Board.
- Audited student hours and submissions monthly.
- Verifies testing information in a variety of scope related textbooks.
- Conducted inspections of cosmetology and barber establishments for compliance.
- Assisted in developing training materials for new examiners and staff.
- Documented findings from inspections in detailed reports to support compliance and regulatory standards.
Salon Owner/Stylist
Self
Hilliard, Ohio
05.2010 - 12.2016
- Conducted all business operations as self-employed stylist, including appointment scheduling.
Directed inventory management to maintain quality products.
Executed tax and licensing responsibilities, including ongoing education for skill enhancement. - Created and implemented marketing strategies to attract new clients and enhance client retention.
Senior Designer
JCPenney Salon
Dublin, Ohio
04.2006 - 04.2009
- Executed haircare chemical and styling services tailored to client needs, enhancing overall client satisfaction.
- Managed inventory to maintain product availability, supporting sales efforts and improving customer service.
- Assisted salon manager in recruiting events to attract top talent, contributing to team strength and salon reputation.
Education
Cosmetology License - Cosmetology
State Beauty Academy
Marion, OH10-1989
High School Diploma -
Marion Harding High School
Marion, OH06-1988
Skills
- Human relations expertise
- Agency policy knowledge
- Government structure knowledge
- Word processing
- Problem definition
- Data collection
- Fact verification
- Conclusion validation
- Research methodology
- Data sorting
- Data gathering
- Data collation
- Data classification
- Independent work
- Team collaboration
- Public speaking
- Creativity and innovation
- Leadership
- Organization
- Problem-solving techniques
- Team dynamics
Timeline
Examiner/School Liaison
State of Ohio Cosmetology & Barber Board
01.2017 - Current
Salon Owner/Stylist
Self
05.2010 - 12.2016
Senior Designer
JCPenney Salon
04.2006 - 04.2009
Cosmetology License - Cosmetology
State Beauty Academy
High School Diploma -
Marion Harding High School