Amy Beverly
Atlanta,United States
Summary
Visionary credentialing director with extensive experience in quality assurance and process optimization. Skilled in managing credentialing operations and driving compliance with regulatory standards. Excels in building collaborative environments to foster team development and achieve strategic objectives.
Focused Project Manager adept at planning, directing and maintaining continuous operations in various departments. Experienced in directing manufacturing employees and keeping efficient production in accordance with quality standards. Applying creative and analytical approach to operations for continuous process improvement. Skilled at identifying or anticipating problems and providing solutions. Excels through mentoring, training and empowering team to excel in performance.
Overview
38
38
years of professional experience
1
1
Certification
Work History
PROJECT MANAGER
Planned System International, Inc.
03.2024 - 03.2025
- Identified plans and resources required to meet project goals and objectives.
- Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Proved successful working within tight deadlines and a fast-paced environment.
- Monitored project performance to identify areas of improvement and make adjustments.
DEPUTY PROJECT MANAGER/TEAM LEADER
APPRIO Inc.
Atlanta, GA
09.2013 - 03.2024
- Enhanced credential quality management
- Optimized military project coordination
- Strengthened personnel services through partnerships
- Applied data-driven methods, improved compliance
- Elevated standards with comprehensive systems
- Led Army Reserve credentialing, managed quality issues
- Facilitated teamwork, coordinated mission priorities
- Provided analytical services to improve processes
- Coordinated with AMEDD, providing analytical support
- Led QA team, verifying credentials per AR 40-68
- Supported Army Reserve readiness, ensuring competency
- Managed credentialing operations, ensuring alignment with NCQA
- Implemented cross-functional collaboration for data accuracy
- Developed and monitored performance metrics
- Enhanced operational efficiency with new systems
- Conducted audits to ensure provider data integrity
- Established performance goals and metrics for credentialing
- Conducted regular audits to ensure provider data accuracy
- Collaborated with RCM for up-to-date credentialing statuses
- Provided leadership to foster a high-performance culture
- Worked cross-functionally to align data with organizational goals
QA MANAGER/TEAM LEADER
Lockheed Martin Inc.
Atlanta, GA
06.2007 - 09.2013
- Recorded, analyzed, and distributed statistical information.
- Monitored staff organization and suggested improvements to daily functionality.
- Collaborated with cross-functional teams to develop and implement process and system improvements.
- Investigated customer complaints and performed corrective actions to resolve quality issues.
OPERATIONS SUPERVISOR
SERCO Inc
Atlanta, GA
08.2005 - 06.2007
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
- Interceded between employees during arguments and diffused tense situations.
- Implemented project management techniques to overcome obstacles and increase team productivity.
- Delegated tasks to administrative support staff to organize and improve office efficiency.
CLINICAL CREDENTIALING SPECIALIST
Resource Consultants, Inc.
Atlanta, GA
11.2004 - 08.2005
- Received and evaluated applications to look for missing and inaccurate information.
- Conducted primary source verifications such as background checks and board certifications.
- Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
- Coordinated implementation of people-related services, policies and programs through departmental staff.
LOAN RESOURCE TECHNICIAN
US Small Business Administration
Atlanta, GA
08.1992 - 11.2004
- Recorded and analyzed data to produce reports of results.
- Monitored and documented standards to verify compliance.
- Provided support and guidance to junior staff.
ADMINISTRATIVE SPECIALIST
Third US Army
Fort McPherson, GA
05.1987 - 05.1995
- Managed comprehensive admin functions
- Executed systematic document audits
- Assisted Family Assistant Program
- Verified credentialing compliance
- Coordinated multi-department support
Education
MEDICAL RECEPTIONIST & INFORMATION -
Georgia Medical Institute
05.1989
BUSINESS ADMINISTRATION - undefined
Chattahoochee Valley Community College
Phenix City, AL01.1989
Skills
- Project Management
- Team Leadership
- Quality Assurance
- Credentialing
- Healthcare Administration
- Compliance
- Risk Management
- Microsoft Office
- Database Management
- Documentation
- Process Improvement
- Analytical Thinking
- Performance Monitoring
- Staff Training
- Mission Coordination
- Time Management
- Conflict Resolution
- Leadership Development
- Process Optimization
- Training Development
- Data Analysis
- Change Management
- Workforce training
Accomplishments
- Supervised team of 10 staff members.
- Achieved CPCS cedrtification..
Certification
- CPCS January 2010.Len Six Sigma White Belt.
Languages
English
Native or Bilingual
Timeline
PROJECT MANAGER
Planned System International, Inc.
03.2024 - 03.2025
DEPUTY PROJECT MANAGER/TEAM LEADER
APPRIO Inc.
09.2013 - 03.2024
QA MANAGER/TEAM LEADER
Lockheed Martin Inc.
06.2007 - 09.2013
OPERATIONS SUPERVISOR
SERCO Inc
08.2005 - 06.2007
CLINICAL CREDENTIALING SPECIALIST
Resource Consultants, Inc.
11.2004 - 08.2005
LOAN RESOURCE TECHNICIAN
US Small Business Administration
08.1992 - 11.2004
ADMINISTRATIVE SPECIALIST
Third US Army
05.1987 - 05.1995
BUSINESS ADMINISTRATION - undefined
Chattahoochee Valley Community College
MEDICAL RECEPTIONIST & INFORMATION -
Georgia Medical Institute