Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
26
26
years of professional experience
Work History
Taskings Unit Chief
Executive Secretariat, U.S. Immigration & Customs
11.2019 - Current
Drafted and reviewed documents in support of the Director, U.S. Immigration & Customs Enforcement.
Established team priorities, maintained schedules and monitored performance.
Assisted in organizing and overseeing assignments to drive operational excellence.
Defined clear targets and objectives and communicated to other team members.
Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Successfully managed budgets and allocated resources to maximize productivity and profitability.
Deputy Chief of Staff
Office Of The CIO, Department Of Homeland Security
05.2017 - 11.2019
Attended meetings to make informed business decisions, provide administrative support and evaluate progress toward goals and objectives.
Encouraged coordination and cooperation among departments and continuous review of interdepartmental processes to support quality control and improvement.
Supervised staff and participated in hiring, training and performance evaluations to establish and enforce policies and procedures for business functions.
Managed business operations while overseeing contractors and consultants to verify on-time completion of key deliverables.
Performed financial and managerial analyses to evaluate data and make recommendations, prepare financial reports and projections and conduct presentations.
Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
Monitored front areas so that questions could be promptly addressed.
Organized meetings for executives and coordinated availability of conference rooms for participants.
Organized spaces, materials and catering support for internal and client-focused meetings.
Commander
U.S. Coast Guard
07.1997 - 05.2017
Throughout 22-year career, managed mission support for operational Coast Guard units, including naval engineering, administrative, human capital, contract, facilities, property, and budgetary support.
In most recent assignment, supervised personnel in delivering mission support services for an 844-person workforce.
Provided expert guidance in administrative policies and support resources to support complex leadership challenges, including criminal misconduct, civil rights complaints, and performance issues.
Provided engineering support for 6 cutters, 36 small boats, and 11 shore facilities with a $3.6M annual budget and $12M in accountable property.
Oversaw administration, staffing, training, pay, morale and exercised military justice authority for more than 100 Coast Guard members. Represented the office in EEO mediations and negotiated equitable solutions.
In earlier Coast Guard assignments, worked as a strategic intelligence officer and ship driver.
Education
Master of Science - Management of Information Technology
University of Memphis
Memphis, TN
Bachelor of Science - Government
United States Coast Guard Academy
New London, CT
Skills
Meeting Support
Scheduling
Executive Support
Drafting Correspondence
Report Preparation
Records Maintenance
Staff Scheduling
Documentation Review
Administrative Arrangements
Customer Service
Currently hold public trust position with US government
Timeline
Taskings Unit Chief
Executive Secretariat, U.S. Immigration & Customs
11.2019 - Current
Deputy Chief of Staff
Office Of The CIO, Department Of Homeland Security
05.2017 - 11.2019
Commander
U.S. Coast Guard
07.1997 - 05.2017
Master of Science - Management of Information Technology
University of Memphis
Bachelor of Science - Government
United States Coast Guard Academy
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