Amy Boening
Markesan,WI
Summary
Focused Sales Manager committed to motivating others and offering extensive knowledge penetrating new territories and promoting product lines. Highly effective mentor driven to assess individual and group performance to implement improvements and set goals. Determined individual with background in establishing and nurturing lucrative partnerships. Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams. Successful Manager with background leading and overseeing sales team. Highly skilled at hiring, training and encouraging sales staff by teaching proven sales tactics, addressing performance concerns, and resolving day-to-day sales issues. Quick to build relationships with sales staff to motivate, coach on methods to increase customer satisfaction and maintain smooth daily operations. Performance-oriented Sales Leader offering exceptional record of achievement over 10-year career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities. Strategic-minded and professional Sales Manager promoting expertise in marketing paired with more than 10 years of field experience. Excels in streamlining processes to improve overall focus and efficiency. Valuable public speaker delivering benefits of products and services in personable presentations. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
18
18
years of professional experience
Work History
Sales Associate/Manager
Landmark Cooperative/Alcivia
Markesan, WI
02.2012 - Current
- Managed order cycle to enhance business development and maintain sustainability and customer satisfaction.
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Recruited and hired new sales staff by coordinating advertisement of open positions and conducting interviews.
- Motivated and led sales team to achieve performance targets for initial prospect interaction, scheduling, engagement during sales process and closing.
- Trained personnel on policies, procedures and communications for in-person and telephone etiquette.
- Conducted performance reviews, handle employee matters relating to job performance, grievances, promotions, transfers and terminations.
- Led staff meetings to discuss customer service and sales goals, operational problems or procedural changes.
- Developed strategic relationships with key suppliers and clients to foster profitable business initiatives.
- Supervised sales team of 10 people, stepping in to support employees and deliver smooth sales processes for clients.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Handled customer relations issues, enabling quick resolution and client satisfaction.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies.
Sales Associate/Manager
Condon Oil
Markesan, WI
05.2004 - 02.2012
- Managed order cycle to enhance business development and maintain sustainability and customer satisfaction.
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Recruited and hired new sales staff by coordinating advertisement of open positions and conducting interviews.
- Trained personnel on policies, procedures and communications for in-person and telephone etiquette.
- Conducted performance reviews, handle employee matters relating to job performance, grievances, promotions, transfers and terminations.
- Developed strategic relationships with key suppliers and clients to foster profitable business initiatives.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Handled customer relations issues, enabling quick resolution and client satisfaction.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies.
Education
High School Diploma -
Westfield Area High School
Westfield, WI05.1995
Skills
- Customer Service
- Detail-Oriented
- Customer Complaint Resolution
- Performance Evaluations
- Team Recruiting and Onboarding
- Decision Making
- Relationship Building
- Shipping and Receiving Oversight
- Operating Procedures and Policies
- Verbal and Written Communication
- Staff Training and Development
- Problem Solving
- Time Management
- Direct Sales
- New Hire Onboarding
- Inventory Planning and Management
- Closing Techniques
- Operations Management
- Customer Order Management
Timeline
Sales Associate/Manager
Landmark Cooperative/Alcivia
02.2012 - Current
Sales Associate/Manager
Condon Oil
05.2004 - 02.2012
High School Diploma -
Westfield Area High School