Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nyssa Laubach

Fairfield,CA

Summary

Proven leader in customer engagement and sales team motivation, I excelled at Petco by grooming up to 10 dogs daily, enhancing salon safety, and driving team performance. Skilled in customer service and time management, I consistently delivered results beyond expectations, ensuring both operational excellence and exceptional customer experiences.

Overview

11
11
years of professional experience

Work History

Sales Associate/Manager

Moons Toystore
04.2019 - 02.2024
  • General Store Upkeep. Facing, merchandising, cleaning
  • engaging with Customers of all ages while recommending different toys
  • monthly schedule making
  • keeping my team motivated and ready to come to work

Grooming Salon Manager/Groomer

Petco
04.2013 - 02.2018

While at Petco I would Groom/bath anywhere from 5-10 dogs a day. If i had down time i would face the main store, Answer customer questions, help with displays, restock shelves, checkout customers on register, i also made the salon schedules, trained/couched new groomers, prepared the team for corporate inspections and made sure the grooming salon safety was upheld.

Dog Groomer/Bather

Hot Paws
01.2016 - 11.2016

While working at Hot Paws I would groom/bath 2-5 dogs a day, rebook future grooms, answer phone calls and help clean the salon/shop at the end of the day.

Kennel Staff/Groomer/Barista

Double C Pet Resort
05.2014 - 09.2014

While working at Double C I was a Boarding kennel staff in the mornings. helping feed pets, clean kennels and exercise the boarded dogs. I would finished up and go over to their in house grooming salon to help bath dogs or groom any extra dogs or walk in nail trims. On weekends i would work as a Barista in their drive thru coffee shop. Making coffees, engaging with customers and keeping a clean and friendly environment.

Education

High School Diploma -

Maidu High School
Auburn, CA
09.2010

Skills

  • Customer Service
  • Time Management
  • Sales Team Leadership
  • Product Knowledge

Timeline

Sales Associate/Manager

Moons Toystore
04.2019 - 02.2024

Dog Groomer/Bather

Hot Paws
01.2016 - 11.2016

Kennel Staff/Groomer/Barista

Double C Pet Resort
05.2014 - 09.2014

Grooming Salon Manager/Groomer

Petco
04.2013 - 02.2018

High School Diploma -

Maidu High School
Nyssa Laubach