Amy Bonislawski
Sunbury,PA
Summary
Dynamic and dedicated professional with extensive experience in customer service and office management. Proven ability to enhance workflow and communication, while effectively managing scheduling and data entry. Strong problem solver with a positive attitude, committed to delivering exceptional service and fostering team collaboration.
Overview
17
17
years of professional experience
Work History
Office Assistant
Haven Ministry Shelter
Sunbury, PA
01.2025 - 01.2026
- Managed daily office operations, ensuring efficient workflow and organization.
- Assisted in coordinating shelter events and community outreach programs.
- Maintained accurate records of client interactions and service requests.
- Provided administrative support to staff, enhancing communication and collaboration.
CCT Operator
First Transit
Philadelphia, PA
05.2019 - 03.2022
- Conducted pre-trip inspections to maintain vehicle safety and compliance with regulations.
- Assisted passengers with boarding, disembarking, and securing mobility devices when necessary.
- Operated paratransit vehicles to ensure safe and timely transport of passengers.
- Communicated effectively with dispatch to coordinate routes and address passenger needs.
Customer Service Cashier
Home Depot
Philadelphia, PA
03.2018 - 03.2019
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries, providing accurate information and recommendations.
- Maintained clean and organized checkout area to enhance customer experience.
- Trained new cashiers on cash handling procedures and customer service protocols.
Sales Associate
Walmart
Willow Grove, PA
01.2009 - 05.2017
- Assisted customers in product selection and inquiries, enhancing overall shopping experience.
- Maintained accurate inventory levels through diligent stock management and replenishment practices.
- Processed transactions efficiently using point-of-sale systems, ensuring customer satisfaction and quick service.
- Collaborated with team members to achieve sales targets and promote store initiatives effectively.
- Resolved customer complaints promptly, contributing to improved service quality and retention rates.
- Assisted in inventory management tasks, such as stock replenishment and cycle counts, to ensure product availability.
Education
MEDICAL ASSISTANT CERTIFICATE - Medical
Stanford Brown Institute
Tervose PaHigh School Diploma -
Frankford High School
Philadelphia, PA06.2003
Skills
Customer service
Positive attitude
Time management
Data entry
Verbal communication
Dedicated team player
Office management
Strong problem solver
Scheduling
Scheduling appointments
Billing and coding
Timeline
Office Assistant
Haven Ministry Shelter
01.2025 - 01.2026
CCT Operator
First Transit
05.2019 - 03.2022
Customer Service Cashier
Home Depot
03.2018 - 03.2019
Sales Associate
Walmart
01.2009 - 05.2017
MEDICAL ASSISTANT CERTIFICATE - Medical
Stanford Brown Institute
High School Diploma -
Frankford High School