Head Housekeeper The Paxton House Historic Inn
09.2021 - Current
Developed and implemented detailed housekeeping standards to promote cleanliness standards for guest rooms and common areas.
Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
Maintained spaces with routine upkeep and basic repairs, coordinating with management on more advanced needs.
Managed laundry sorting, washing, drying, and ironing.
Placed orders for housekeeping supplies and guest toiletries.
Conducted regular room inspections to verify compliance with housekeeping standards.
Investigated guest complaints and resolved issues to increase customer satisfaction and establish trust.
Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
Changed bed linens and collected soiled linens for cleaning.
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