Amy Brakel
Seguin,TX
Overview
8
8
years of professional experience
Work History
Receiving Unloader
Walmart Distribution Center
09.2022 - Current
- Unloaded packages and placed in proper staging area.
- Handled packages with care while transporting from truck to loading dock.
- Operated pallet jacks and forklifts to aid in safe transport of heavy items.
- Visually inspected all pallets for deliveries to verify quality and accuracy of shipments.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
Quality Assurance Inspector
Walmart Distribution Center
New Braunfels, TX
09.2022 - Current
- Performed visual inspections of products to ensure product quality.
- Prepared reports summarizing findings from inspections and testing activities.
- Developed standard operating procedures for quality control processes.
- Recommended changes in methods or procedures used during the production process when necessary.
- Reported repeat issues to supervisors and diagnosed source.
- Designed and followed detailed inspection schedules.
- Examined products and materials for defects or deviations to remove or discard non-conforming items.
Postal Support Employee Processing Clerk
United States Postal Office
03.2021 - 05.2022
- Sorted mail according to size, shape, and destination.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Provided service and sales to walk-in customers.
- Used automated mail processing equipment to sort and collate mail.
- Released registered and special delivery letters and packages to designated recipients and obtained signatures for release.
- Assisted customers in completing and submitting forms to update address or report lost and stolen mail.
Seasonal Personal Vehicle Package Deliver
UPS
10.2020 - 01.2021
- Picked up over 150 packages and delivered to and from customer locations according to schedule, maintaining accurate inventory of packages and delivery records.
- Assessed customer drop-off locations to identify safest areas to leave packages, hiding packages behind pillars, beside furniture or beneath doormats to prevent theft.
- Handled packages carefully, observing indications on packaging of fragile contents and contents sensitive to variations in spatial orientation, keeping from turning upside-down.
- Left notifications of attempted deliveries for packages requiring signatures, alerting recipients of scheduled future attempts or store location holding package for pick-up.
Process Assistant
Amazon Fulfillment Center
10.2016 - 05.2020
- Maintained working knowledge of latest industry techniques, methods and equipment.
- Identified and resolved over 35% of process issues to encourage smoother procedures, more efficient workflow and overall business growth.
- Conducted training and change management processes to improve operations.
- Determined and recommended methods to address improvement opportunities.
- Collaborated with team to define business requirements for organizational processes, achieve productivity standards and adhere to accuracy standards.
- Assisted over 80 coworkers and staff members with special tasks on daily basis.
- Maintained daily reports and advised executive leaders in decision-making processes.
Receptionist
Neurology Clinic Of Central Texas
05.2016 - 10.2016
- Answered central telephone system and directed calls accordingly.
- Confirmed appointments, communicated with clients and updated client records.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Established clean reception and lobby area to give patients positive first impression.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Corresponded with clients through email, telephone or postal mail.
Education
High School Diploma -
Bridgeport High School
Bridgeport, MI05.1992
Associate of Science - Teacher Education
Northeast Lakeview College
Universal City, TXBachelor of Arts - Business Administration And Management
SNHU
Manchester, NHSkills
- Courteous with Strong Service Mindset
- Customer Account Management
- Customer Data Confidentiality
- Issue and Complaint Resolution
- Problem Solving
- Team Collaboration
- Records Management
- Credit and Collections
- Scheduling Appointment
- Clerical Support
- File Management
Timeline
Receiving Unloader
Walmart Distribution Center
09.2022 - Current
Quality Assurance Inspector
Walmart Distribution Center
09.2022 - Current
Postal Support Employee Processing Clerk
United States Postal Office
03.2021 - 05.2022
Seasonal Personal Vehicle Package Deliver
UPS
10.2020 - 01.2021
Process Assistant
Amazon Fulfillment Center
10.2016 - 05.2020
Receptionist
Neurology Clinic Of Central Texas
05.2016 - 10.2016
High School Diploma -
Bridgeport High School
Associate of Science - Teacher Education
Northeast Lakeview College
Bachelor of Arts - Business Administration And Management
SNHU