Amy Brodeur
North Scituate,RI
Summary
Accomplished leader with over 24 years experience in all phases of strategic panning and agile/project management, and customer experience. Proven expertise in translating complex analysis into actionable insights to drive positive change across organizations. Highly skilled in motivation teams to uphold exceptional customer experience standards. Energetic, result oriented, and passionate about building relationships, fostering partnerships, and driving business growth
Overview
1
1
year of professional experience
1
1
Certification
Work History
Experience Owner
Citizens Bank
Providence, RI
01.2024 - Current
- Developed strategic plans to increase profitability and efficiency.
- Identified new opportunities for growth, expansion, and diversification.
- Negotiated contracts with vendors and suppliers.
- Oversaw budgeting and financial management.
- Analyzed industry trends to develop competitive strategies.
- Collaborated with other owners on joint ventures and shared resources.
- Developed product roadmap and managed the lifecycle of products from conception to launch.
- Organized and facilitated regular scrum meetings to ensure team productivity.
- Collaborated with stakeholders, development teams, and business users to define product features.
Education
BBA -
Rhode Island College
Providence, RI05-1988
Foundation of World Class Leadership
Citizens Certificate
Skills
- Project Management
- Production Planning
- Root Cause Analysis
- Quality Assurance
- Production Oversight
- Strategy Development
- Vendor Sourcing
- Risk Management
Certification
- Foundation of World Class Leadership (Citizens Leadership Program)
- Certified Experience Owner/Agile
Timeline
Experience Owner
Citizens Bank
01.2024 - Current
BBA -
Rhode Island College
Foundation of World Class Leadership
Citizens Certificate