Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amy Brooks

Scheduler/Mgmt
Kansas City,MO

Summary

Dynamic and results-driven Regional Director with over 10 years of leadership experience in the salon and personal care industry, consistently recognized for cultivating high-performing teams and driving operational excellence. Expertise in managing multi-unit operations while streamlining business processes to enhance efficiency and productivity. A strong commitment to delivering exceptional customer service has fostered lasting relationships with clients and employees. Passionate about creating an open-minded culture dedicated to continuous professional growth and team development.

Professional with robust background in scheduling and coordination, skilled in optimizing workflows and ensuring efficient resource allocation. Strong focus on team collaboration and achieving results, adaptable to changing needs. Expertise in time management, communication, and conflict resolution, making reliable asset in fast-paced environments. Known for maintaining high standards and delivering consistent, impactful outcomes.

Overview

18
18
years of professional experience

Work History

Workforce Management Scheduler

Six Flags
08.2025 - Current
  • Answer phones
  • onboarding
  • import certificates
  • attendance
  • scheduling
  • customer service

Regional Director

Lady Jane's Haircuts for Men
01.2019 - Current
  • Oversee operations across multiple locations in the Kansas City and Wichita, KS markets.
  • Lead hiring, training, and development initiatives to ensure top-tier service and staff performance.
  • Manage scheduling, payroll, inventory, and daily operational logistics.
  • Administer financials, including budgeting and expense oversight.
  • Utilize Excel for performance tracking and strategic planning.
  • Coordinate maintenance and ensure all facilities meet company standards.

Salon Manager

Sport Clips
06.2015 - 08.2018
  • Directed daily salon operations with a focus on client satisfaction and employee efficiency.
  • Managed staff scheduling, inventory procurement, and financial transactions.
  • Played a key role in maintaining a consistent and welcoming salon environment.

Salon Manager / Hair Stylist

SmartStyle
04.2008 - 01.2013
  • Delivered exceptional hair styling services while managing team schedules and salon inventory.
  • Provided mentorship and support to junior stylists to promote skills development and customer retention.

Education

General Educational Development (GED) -

Amarillo Community College
Dumas, TX

Cosmetology Program - undefined

Milan Institute of Cosmetology
Amarillo, TX

Skills

  • People Leadership & Team Development
  • Strategic & Operational Planning
  • Customer Service Excellence
  • Staff Recruitment & Training
  • Multi-Unit Management
  • Budgeting & P&L Oversight
  • Time & Resource Management
  • Relationship Building
  • Salon Operations & Hair Styling

Timeline

Workforce Management Scheduler

Six Flags
08.2025 - Current

Regional Director

Lady Jane's Haircuts for Men
01.2019 - Current

Salon Manager

Sport Clips
06.2015 - 08.2018

Salon Manager / Hair Stylist

SmartStyle
04.2008 - 01.2013

Cosmetology Program - undefined

Milan Institute of Cosmetology

General Educational Development (GED) -

Amarillo Community College
Amy BrooksScheduler/Mgmt