Amy Butterfield
Chanhassen,MN
Summary
Strategic leader in payment initiatives focusing on optimizing performance and identifying growth opportunities in enterprise retail portfolios. Expertise in contract negotiation and omnichannel strategies supports executive stakeholders in navigating complex payment landscapes. Deliver innovative solutions that improve profitability and operational efficiency while mentoring cross-functional teams to enhance client satisfaction. Foster long-term relationships with executives to develop scalable strategies across diverse industries.
Overview
25
25
years of professional experience
Work History
Director, Senior Merchant Specialist
BANK OF AMERICA MERCHANT SERVICES
Minneapolis, USA
06.2007 - Current
- Lead strategic payment initiatives for one of the organization's largest enterprise retail portfolios, partnering with executive leadership to optimize payment performance, strengthen long-term client relationships, and identify new growth opportunities.
- Serve as a trusted advisor to executive stakeholders, developing payment strategies aligned with long-term business objectives.
- Deliver executive business reviews focused on payment optimization, emerging industry trends, and strategic growth opportunities.
- Oversee a multimillion-dollar opportunity pipeline, identifying innovative payment solutions that improve client profitability and operational efficiency.
- Lead complex enterprise contract negotiations and competitive Request for Proposal (RFP) responses.
- Partner with payment networks and internal business leaders to support evolving omnichannel payment strategies.
- Mentor cross-functional relationship teams, fostering collaboration and delivering exceptional client experiences.
- Career Progression: VP, Senior Merchant Specialist | 2020 – 2023; VP, Business Consultant | 2015 – 2020; Senior Portfolio Manager | 2008 – 2015; Business Analyst | 2007 – 2008.
Partner Executive
HARLAND CLARKE
01.2002 - 01.2007
- Achieved Platinum Partner Executive Club status; ranked #8 nationally by increasing market share through consultative sales and relationship management.
- Expanded market presence and established strategic partnerships with financial institutions in the Midwest, consistently surpassing growth targets.
- Developed strategic partnerships to enhance client engagement and service offerings.
- Managed client accounts and ensured alignment with organizational goals and objectives.
- Led cross-functional teams to streamline operational processes and improve efficiency.
Senior Strategic Partnerships Manager
Excite@Home
- Developed and managed strategic automotive partnerships to enhance market presence and drive collaborative marketing initiatives.
- Developed strategic partnerships to enhance service offerings and market reach.
- Collaborated with cross-functional teams to align partnership goals with company objectives.
- Conducted market research to identify potential partners and industry trends.
Senior Sales Manager
Promotions.com
- Led West Coast sales organization, generating over $2.5 million in annual revenue and consistently surpassing sales goals.
- Developed sales strategies to enhance brand visibility and market reach.
- Collaborated with marketing teams to align promotional campaigns with sales objectives.
- Trained and mentored junior sales staff on effective selling techniques.
Financial Services Officer
Bank of the West; Franklin Bank; and First Interstate Bank
District Manager
ADP / Payday
Education
Bachelor of Arts - Business Administration
Stephens College
Columbia, MOSkills
- Payment Processing
- Omnichannel Payments
- Payment Network Strategy
- Payment Cost Management
- Contract Negotiation
- RFP Leadership
- Account growth
- Portfolio Management
- Enterprise relationships
- Executive Client Engagement
- Executive Negotiations
- Executive presentations
- Salesforce CRM
- Cross-functional leadership
- Microsoft Office Suite
- Client Advocacy
Selected Achievements
- 27+ years of enterprise payments, strategic partnerships, and executive relationship management.
- Promoted four times during a 19-year career with Bank of America Merchant Services.
- Manage multimillion-dollar enterprise payment portfolios supporting Fortune 100 retail organizations.
- Recipient of the 2021 Partnership Excellence Award for client advocacy and cross-functional collaboration.
- Two-time Platinum Club recipient (2015, 2018), ranking among the top performers within the Large Corporate Division.
- Trusted advisor to executive leadership on payment innovation, emerging industry trends, and cost optimization strategies.
Timeline
Director, Senior Merchant Specialist
BANK OF AMERICA MERCHANT SERVICES
06.2007 - Current
Partner Executive
HARLAND CLARKE
01.2002 - 01.2007
District Manager
ADP / Payday
Financial Services Officer
Bank of the West; Franklin Bank; and First Interstate Bank
Senior Sales Manager
Promotions.com
Senior Strategic Partnerships Manager
Excite@Home
Bachelor of Arts - Business Administration
Stephens College