Amy Byrd
Certified Dietary Manager Professional Seeking A Career Change
Topeka,KS
Summary
As a Healthcare Professional with plenty of transferable skills & a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges. Enthusiastic & eager to contribute to team success through hard work, attention to detail and excellent organizational skills. With a clear understanding of Dental Laboratory Technology. Motivated to learn, grow, and excel in Prosthodontics.
Overview
21
21
years of professional experience
Work History
Director of Dining Services
Lexington Park Healthcare & Rehab
Topeka, KS
11.2009 - 06.2012
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
- Purchased food and cultivated strong vendor relationships.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Motivated staff to perform at peak efficiency and quality.
Executive Chef Manager
Morrison Senior Dining/Aldersgate Village
Topeka, KS
10.2008 - 11.2009
- Placed food orders with suppliers on weekly basis, taking into account kitchen budget and expected demands.
- Developed kitchen staff through training, disciplinary action and performance reviews.
- Kept kitchen staff in compliance with safety and food regulations to reduce opportunities for illness or accidents.
- Developed new culinary programs that increased customer satisfaction and operational excellence levels.
- Instituted positive kitchen atmosphere for staffers through effective communication, consistent training and skill development.
Food Production Supervisor
McCrite Plaza
Topeka, KS
10.1991 - 10.2008
- Created new recipes, outlined steps and training staff on correct preparation.
- Monitored food preparation, production and plating for quality control.
- Managed team of employees, overseeing hiring, training and professional growth of employees.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Increased customer satisfaction by resolving issues.
- Directed activities of team of skilled kitchen workers preparing and serving meals.
- Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments.
Education
Associate of Arts - Dietary Management
Washburn University of Topeka
05.2001 -
Skills
MS Office
undefinedTimeline
Director of Dining Services
Lexington Park Healthcare & Rehab
11.2009 - 06.2012
Executive Chef Manager
Morrison Senior Dining/Aldersgate Village
10.2008 - 11.2009
Associate of Arts - Dietary Management
Washburn University of Topeka
05.2001 -
Food Production Supervisor
McCrite Plaza
10.1991 - 10.2008
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