Summary
Overview
Work History
Education
Skills
Timeline
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Isaac Erwin

Topeka,KS

Summary

Dynamic professional with experience as a Bingo Host at Prairie Band Casino & Resort, excelling in customer service and conflict resolution. Proven ability in workflow optimization and multitasking, ensuring smooth operations. Detail-oriented and collaborative, adept at enhancing guest experiences while managing high-pressure situations effectively.

Overview

4
4
years of professional experience

Work History

Bingo Host

Prairie Band Casino & Resort
05.2021 - 04.2022
  • Providing upbeat and cheerful customer service
  • Explaining bingo games, selling packages, making winner pay-outs, and calling bingo numbers.
  • Capable of handling and resolving customer complaints while maintaining positive guest relations.
  • Would help newer and more seasoned team members with POS systems while managing my own duties in an efficient and timely manner.
  • Would assist streamlining the organization and cataloguing of product storage.

Job Site Assistant

PCI Mechanical Services
06.2018 - 11.2019
  • Oversaw all daily office operations and equipment maintenance.
  • Inspected cleanliness of common areas and offices.
  • Removed debris and waste from job sites.
  • Worked in place of Project Manager in pursuit of new projects when they were occupied with current job sites

Education

No Degree - Mathematics

University of Kansas
Lawrence, KS
05-2026

Skills

  • POS software
  • Workflow optimization
  • Detail-oriented
  • Multitasking proficiency
  • Task prioritization
  • Team collaboration

Timeline

Bingo Host

Prairie Band Casino & Resort
05.2021 - 04.2022

Job Site Assistant

PCI Mechanical Services
06.2018 - 11.2019

No Degree - Mathematics

University of Kansas

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