Amy Card
Clemmons, NC 27012,NC
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
18
18
years of professional experience
1
1
Certification
Work History
CPhT
Walmart Neighborhood Market Pharmacy
Kernersville, NC
09.2023 - Current
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Organized and detail-oriented with a strong work ethic.
- Identified issues, analyzed information and provided solutions to problems.
CPhT
Foster Drug
Mocksville, NC
10.2022 - 07.2023
- Exceeded customer satisfaction by finding creative solutions to problems.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
Cashier/Grocery Pickup
Meijer
Lansing, MI
10.2020 - 02.2021
- Recognized by management for providing exceptional customer service.
- Assisted with customer requests and answered questions to improve satisfaction.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
CPhT
Hot Shots Nuclear Medicine
Lansing, MI
08.2020 - 12.2020
- Planned and completed group projects, working smoothly with others.
- Understood and followed oral and written directions.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
CPhT
Wake Forest Baptist Health
Winston-Salem, NC
10.2015 - 07.2018
- Exceeded customer satisfaction by finding creative solutions to problems.
- Collaborated with cross-functional team to define features and build powerful and easy-to-use products and customer-facing workflow tools.
- Leveraged RX30 skills to input and compile data gathered from various sources.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Applied effective time management techniques to meet tight deadlines.
CPhT
Tyro Family Pharmacy
Lexington,, NC
03.2013 - 09.2015
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Leveraged [Pioneer] skills to input and compile data gathered from various sources.
- Worked well in a team setting, providing support and guidance.
- Proven ability to develop and implement creative solutions to complex problems.
Cashier/CPhT
Walmart/Walmart Pharmacy
Winston-Salem, NC
09.2005 - 03.2013
- Exceeded customer satisfaction by finding creative solutions to problems.
- Provided excellent service and attention to customers when face-to-face or through phone conversations
- Worked closely with shift manager to solve problems and handle customer concerns.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
Education
High School Diploma -
Davie County High School
Mocksville, NC05-1999
Some College (No Degree) - Paralegal/Business Admin
Forsyth Technical Community College
Winston-salem, NCSome College (No Degree) -
Fayetteville Technical Community College
Fayetteville, NCSkills
- Decision-Making
- Clerical Support
- Customer Relations
- Quality Assurance
Certification
- Licensed with the North Carolina Board of Pharmacy
- Nationally Certified in Pharmacy
Timeline
CPhT
Walmart Neighborhood Market Pharmacy
09.2023 - Current
CPhT
Foster Drug
10.2022 - 07.2023
Cashier/Grocery Pickup
Meijer
10.2020 - 02.2021
CPhT
Hot Shots Nuclear Medicine
08.2020 - 12.2020
CPhT
Wake Forest Baptist Health
10.2015 - 07.2018
CPhT
Tyro Family Pharmacy
03.2013 - 09.2015
Cashier/CPhT
Walmart/Walmart Pharmacy
09.2005 - 03.2013
High School Diploma -
Davie County High School
Some College (No Degree) - Paralegal/Business Admin
Forsyth Technical Community College
Some College (No Degree) -
Fayetteville Technical Community College
- Licensed with the North Carolina Board of Pharmacy
- Nationally Certified in Pharmacy
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