Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amy Castillo

Fresno,CA

Summary

Dynamic leader with a proven track record at TWM Foods, adept in operations management and team leadership. Excelled in enhancing sales, profitability, and customer satisfaction through strategic planning and effective problem resolution. Skilled in fostering strong relationships and financial stability, demonstrating exceptional multitasking and team-building capabilities.

Professional managerial candidate with deep understanding of operational excellence and team leadership. Proven ability to drive growth and enhance productivity through strategic planning and effective resource management. Emphasizes collaboration and adaptability to meet organizational goals, showcasing excellent problem-solving and decision-making abilities.

Overview

9
9
years of professional experience

Work History

General Manager

TWM Foods
04.2017 - Current
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.

Manager

I Double on Nine
09.2015 - 03.2017
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.

Education

High School Diploma -

Coalinga High School
Coalinga, CA
06.1996

Skills

Leadership and team building

Problem Resolution

Operations Management

Team Player

Team Leadership

Efficient multi-tasker

Customer Relations

Training and Development

Timeline

General Manager

TWM Foods
04.2017 - Current

Manager

I Double on Nine
09.2015 - 03.2017

High School Diploma -

Coalinga High School

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Amy Castillo