Amy Childrey

OPDS Phlebotomist | 2007–2010

Central Processing Lab Assistant / Phlebotomist | 2010–2019

Lead Central Processor | 2019–Present

• Participated in interviewing and selecting new candidates.
• Coordinated training schedules to promote learning.
• Created and maintained training materials and records according to CAP requirements.
• Trained new laboratory personnel on standard operating procedures, ensuring consistent performance across team members.
• Assisted laboratory leadership with schedule management during coordinator’s maternity leave to ensure continuity of staffing and daily operations
• Served as a reliable source of information for colleagues seeking assistance or clarification on laboratory procedures or equipment use.
• Provided support and guidance to junior lab staff.
• At HPX lab I oversaw items in inventory and reordered before supplies diminished.
• Troubleshot and resolved equipment and process issues.
• Maintained safe, tidy and organized laboratory environment for accurate test results.
• Performed waived testing and quality control using approved laboratory procedures.
• Contacted physicians, nursing stations, or reference laboratories for resolution assistance with unusual test orders.
• Maintained documentation on waived tests performed in lab, USDTL chain of custody, PKU logs, and centrifuge decontamination.
• Monitored PKU turnaround time and staff compliance with public health lab standards.
• Performed aliquoting and preparation of specimens for reference laboratory testing, ensuring compliance with specimen requirements and submission guidelines
• Assisted with documenting arrival of Histology specimens.
• Verified accurate collection, labeling, and handling of tissue specimens to maintain specimen integrity and compliance with laboratory standards.
• Coordinated between surgery and Pathologists to ensure STAT frozen sections were performed timely.
• Provided excellent customer service and support to coworkers and other departments by responding promptly to requests and fostering collaborative working relationships.
• Ran and monitored specimen collection reports to identify and resolve missing collected or uncollected specimens in a timely manner
• Ensured accurate specimen processing in compliance with laboratory procedures while prioritizing workload to meet turnaround time expectations.
• Adhered to laboratory safety procedures.
• Assisted other sections with inpatient phlebotomy draws when needed.

• Promoted a positive work environment through open communication and constructive feedback.
• Improved overall team performance by effectively delegating tasks and providing clear instructions.
• Trained new employees on company policies, procedures, and job responsibilities.
• Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
• Provided ongoing coaching to team members in order to drive continuous improvement in their performance levels consistently over time.
• Led by example, demonstrating strong work ethic and commitment to excellence, inspiring staff to achieve their best.
• Excelled in every store position and regularly backed up front-line staff.
• Successfully maintained strict adherence to food safety guidelines as per local regulations, ensuring consistent delivery of high-quality products at all times.