Amy Clanton
North Richland Hills,TX
Summary
Resourceful Showroom Manager known for high productivity and efficient task completion. Skilled in visual merchandising, customer relationship management, and inventory control. Excelling at communication, problem-solving, time management, ensuring seamless operations, exceptional customer experiences, driving sales, team leadership. Expert in fostering high-performing teams, executing effective visual merchandising strategies, and delivering exceptional customer service. Proven ability to manage budgets, implement process improvements, and exceed performance targets across retail, showroom, and wholesale environments.
Overview
16
16
years of professional experience
Work History
Branch and Showroom Manager
Ferguson Enterprises
05.2016 - 03.2025
- Oversaw day-to-day retail operations and showroom management for a multi-channel business with storefront and online presence.
- Led a team of sales professionals, creating a high-performance culture through training, goal setting, and continuous feedback.
- Developed and executed visual merchandising strategies to boost product visibility and customer engagement.
- Partnered with leadership on strategic planning, budgeting, and performance forecasting to maximize profitability.
- Cultivated vendor relationships to ensure product availability, competitive pricing, and customer satisfaction.
- Managed inventory, staffing, and scheduling to optimize operational efficiency.
- Maintained high standards in customer service, resulting in increased satisfaction and loyalty.
Residential Outside Sales
Ferguson Enterprises
09.2015 - 05.2016
- Delivered tailored sales solutions to residential clients through exceptional service and product expertise.
- Contributed to retail team efforts by providing insights on customer preferences and high-margin product opportunities.
- Strengthened brand presence and customer loyalty through follow-up, personalization, and consultative selling.
- Consistently exceeded sales targets through effective territory management and client relationship building.
Multi-Family & Residential Outside Sales
Ferguson Enterprises
02.2009 - 09.2015
- Supported sales to multi-family and custom home builders with a focus on customer needs and service excellence.
- Worked collaboratively with internal teams to ensure timely product delivery and satisfaction.
- Developed and maintained long-term customer relationships resulting in repeat business and referrals.
- Exceeded performance goals in a deadline-driven, fast-paced retail and wholesale environment.
Education
Bachelor of Arts - Home Furnishings Merchandising, Art & Business
University of North Texas
12-1994
Skills
- Retail Operations
- Team Leadership
- Visual Merchandising
- Sales Strategy
- Customer Service Excellence
- Budget & Inventory Management
- Staff Training & Development
- Showroom Presentation
- Conflict Resolution
- Performance Optimization
Awards
President's Galley Recipient, Showroom Management Excellence Award, Manager of the Year, Showroom of the Year, Branch of the Year (2x)
Timeline
Branch and Showroom Manager
Ferguson Enterprises
05.2016 - 03.2025
Residential Outside Sales
Ferguson Enterprises
09.2015 - 05.2016
Multi-Family & Residential Outside Sales
Ferguson Enterprises
02.2009 - 09.2015
Bachelor of Arts - Home Furnishings Merchandising, Art & Business
University of North Texas
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